Help Son in Law got Holiday Problems!! Advice Please

wendywhite

Hi folks looking for some advice for my son-in-law and will try to keep it brief.
He is about to get married, booked a honeymoon, all inclusive to Tunisia, with a travel agent discovered he didn't have a passport which would take 6 weeks to arrive (new application)(yes he'e a silly billy but that's a whole other issue), and would therefore be too late for the holiday. Asked the travel agent if they could change it to later in the year, any holiday would do, and they have been told a blunt NO because the tickets have already been issued. I have read the T&C's and this does not figure, it states that they will try and help. Any advice as to where he stands would be wonderful.

buxtonrabbitgreen

wendywhite wrote: »

Hi folks looking for some advice for my son-in-law and will try to keep it brief.
He is about to get married, booked a honeymoon, all inclusive to Tunisia, with a travel agent discovered he didn't have a passport which would take 6 weeks to arrive (new application)(yes he'e a silly billy but that's a whole other issue), and would therefore be too late for the holiday. Asked the travel agent if they could change it to later in the year, any holiday would do, and they have been told a blunt NO because the tickets have already been issued. I have read the T&C's and this does not figure, it states that they will try and help. Any advice as to where he stands would be wonderful.

Is it posible for him to make an appointment to go to the passport office so he can get the passport more quickly?

wendywhite

New passport applications take 6 weeks no way around that I am afraid.

sidefx

They don't always. He might as well apply anyway, if it doesn't arrive in time he would have lost the holiday anyway.
No harm in trying

Gosia

Hi Buxtonrabbitgreen

When is your son-in-law due to travel?

Also the new 6 week waiting time is only for those who have never held a British passport before. If he's previously had a passport but it's expired he can still do a fast-track application.

Gosia

sidefx wrote: »

They don't always. He might as well apply anyway, if it doesn't arrive in time he would have lost the holiday anyway.
No harm in trying

I agree with Sidefx. It's best to try and apply for the passport ASAP and hope for the best that it gets done quicker.

wendywhite

He is due to travel on June 14th, passport application still has 4 weeks left to run its course despite ringing every day! It is a new application and he needs an interview as well.

Gosia

wendywhite wrote: »

He is due to travel on June 14th, passport application still has 4 weeks left to run its course despite ringing every day! It is a new application and he needs an interview as well.

When ringing them up have you explained the circumstances and asked whether there was any way they would fast-track the interview date?

Surely if you explained and provided proof of travel they would be willing to be more flexible?

wendywhite

We have tried everything honestly there is no softening the passport office or Thomas Cook.:mad:

Gosia

Oh shame. I really do feel it for you and your daughter.

I wonder if there's any travel agent's out there who could advise on this

wendywhite

Yes a travel agent's impartial advice would be great??