Problems with Internet driving me mad!!

in Techie Stuff
25 replies 1K views
2

Replies

  • nunnygirlnunnygirl Forumite
    2.2K Posts
    Thanks for the help, but like I've said before I don't think it's a problem with the flash. It's only a problem on Facebook, which isn't a problem.....sort of

    We're thinking of gettting a new desktop soon anyway, this one's always been a bag of spanners
    Sealed Pot Challenge Member 1216 -
    2011 Total - £526.62

    2012 Total - £503.87
  • LeeSouthEastLeeSouthEast Forumite
    3.8K Posts
    Debt-free and Proud!
    If firefox is preventing you from loading certain pages, it sounds like you may have picked up a virus. What anti-virus software do you use, and is it up to date?
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • nunnygirlnunnygirl Forumite
    2.2K Posts
    It's not just firefox thats stopping me looking at pages, IE is as well, but like I've said before, it's not actually stopping me looking at them, as when I click something else it comes up and all the rest of the internet is working surprisingly better than usual


    Antivirus, Ad-Aware, Spybot S&D and AVG, all up to date and all ran Saturday after the problems started
    Sealed Pot Challenge Member 1216 -
    2011 Total - £526.62

    2012 Total - £503.87
  • aliEnRIKaliEnRIK Forumite
    17.7K Posts
    Part of the Furniture Combo Breaker
    ✭✭✭✭✭
    Have you tried MALWAREBYTES?

    Most of the programs youve said arnt very good
    :idea:
  • nunnygirlnunnygirl Forumite
    2.2K Posts
    I have only been using whats been suggested to me by people and so far (Fingers crossed) we've had no problems and I've been using them for over a year now

    Will try the one you suggested though, can you recommend any others?
    Sealed Pot Challenge Member 1216 -
    2011 Total - £526.62

    2012 Total - £503.87
  • aliEnRIKaliEnRIK Forumite
    17.7K Posts
    Part of the Furniture Combo Breaker
    ✭✭✭✭✭
    Download MALWAREBYTES (Make sure you click 'DOWNLOAD NOW')
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN
    Post the log here AFTER youve deleted everything it finds


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)

    as far what you use now ~
    Spybots ok, but make sure you use the IMMUNISE feature
    ADAWARE has gone cr*p
    AVG has gone cr*p
    Not sure what you ment by 'antivirus' as that should be AVG
    :idea:
  • macmanmacman Forumite
    48.8K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    What antivirus are you using-you say 'antivirus' and AVG? AVG is not good at all, but you should not be running two different AV programs, as they will conflict.
    No free lunch, and no free laptop ;)
  • nunnygirlnunnygirl Forumite
    2.2K Posts
    I used the wrong punctuation mark, sorry, should have read -

    Antivirus; AVG, Ad-Aware and Spybot S&D

    Just tried to uninstall AVG and it won't have it?? Not sure why

    Will bring you the rest when I've done it
    Sealed Pot Challenge Member 1216 -
    2011 Total - £526.62

    2012 Total - £503.87
  • aliEnRIKaliEnRIK Forumite
    17.7K Posts
    Part of the Furniture Combo Breaker
    ✭✭✭✭✭
    AVG can be a nightmare at times
    Leave it be whilst you tackle the rest. You can remove it later using the removal tool
    :idea:
  • nunnygirlnunnygirl Forumite
    2.2K Posts
    OK, hijack this log

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:44:02, on 01/06/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Program Files\3\3Connect\AutoUpdateSrv.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://uk.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.btbroadbandstart.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! UK & Ireland
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Update Agent.lnk = ?
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} (TNSClicker.Clicker) - http://www.shopandscan.com/TNSClicker.CAB
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {D1548A26-B8F6-4E86-AE74-E7062CCC2E2A} (igLoader Content on Demand) - http://www.miniclip.com/igloader/igloader.CAB
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

    --
    End of file - 6171 bytes
    Sealed Pot Challenge Member 1216 -
    2011 Total - £526.62

    2012 Total - £503.87
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