e2Save are an absolute joke.

thesuperman

I am so infuriated. this company really don't want you to claim the cashback do they? They are pretty crafty at doing it.

First of all i go to the post office and tried to send back the forms to the address on the Cashback claim vouchers. Apparently this address no longer exists.

so i come home and call up their own customer services, one of the options is 'press 2 to hear the current cashback address to send your claim to' or something of that sort. So i note down the address and go to the post office again, funnily enough this address doesn't exist either.

Does anyone actually know the address for this horribly misleading company?

Sho

I have never liked cashback offers. I refuse to accept Cashback. I'll rather pay extra then cashback forget that.

gjchester

http://www.e2save.com/helpdesk/ and select Cashback and it gives an address of

Send a copy of the relevant bill to

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mehak_327

Post office computers do not pick up some addresses. If you just tell the guy at the post office that you want recorded delivery to the address e2save have given you, it should work fine. I've got 3 out of 4 of my cashback. my last cashback about to send it this month.

my postoffice says the same re: e2save address. I just say send it anyways. They've probably got forwarding sorted at their end

Lynsey

Unless you have been informed otherwise, send off to the original address they gave you - take no chances. If it's been changed, there should be a re-direction in place.
Good luck, but be careful in case you need to go down the LBA/MCOL route.

Lynsey

gjchester

gjchester wrote: »

http://www.e2save.com/helpdesk/ and select Cashback and it gives an address of

Send a copy of the relevant bill to

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Erm Sorry that isn't much use at all. Looked OK when I hit save should read ...

Cashback Claims, Admail ADM4118, Loughborough, LE11 1YX

paperclip4201

Interesting, that's an admail address, shouldn't it be free then?
But don't risk doing it free, they won't do free special delivery with consequential loss.

gjchester

Sorry no idea just posted what was on the site..

agsnu

The advice re: e2save used to be not to bother with Recorded Delivery - the post office relies on the customer returning signed delivery information, and CPW are notorious for losing or forgetting to file it. Lots of people started using Special Delivery with Consequential Loss protection, which worked fine through all the redirects and so forth.

E2Save then moved to an Admail address. Guess what? Admail can't accept Special Delivery. Coincidence?

diamonds

CPW were great when I used them 99-2002 then it all went downhill & the many side companies they bought over aswell.

Lynsey

diamonds wrote: »

CPW were great when I used them 99-2002 then it all went downhill & the many side companies they bought over aswell.

I had 100% success with e2save, but others have had nightmares.

agsnu wrote: »

E2Save then moved to an Admail address. Guess what? Admail can't accept Special Delivery. Coincidence?

If this is correct they need to be avoided - total disgrace.

Lynsey