Tesco above the law?

Allanirish

uktyler wrote: »

So why are you bothering to get copies of the CCTV footage?

Tesco are going to have to take the faces of everyone but your mother from the video, which us probably why they need 40 days to provide you with a copy.

I informed a previous poster there that it is for the victim, my mum's peace of mind to know what has happened, and she stated she wanted to see it so she would know what she did wrong as she is usually VERY cautious with her private possessions in public. And this is about her right to do so, as thankfully FINALLY acknowledged by Tesco Corporation.

Shouldn't everyone who has been victim of any crime have the right for 'closure' of sorts? Even if only to see what happened in this case, which is what Tesco Connswater branch Belfast were denying her.

hollydays

I suppose you can't argue with what you say,I hope she does get closure,alternatively ,it might scare her more,as some people are very sneaky and use distraction.

LinasPilibaitisisbatman

Tbh you sound like a pain in the !!!. in the time tesco deal with this others in store will probably be robbed due to security staff being tied up in your pointless and pathetic attempt to get one over on tesco.

Takoda

Police stations often have anti theft devices to give out for free. There's a purse keeper that is a looped piece of strong thread that goes through your purse and attache sit to your bag. That will stop an opportunist but a determined thief will have a knife. Best to keep it in your pocket covered up by an outer jacket.

Allanirish

eyeinthesky wrote: »

Sorry, you are wrong, in that you are not entitled to a copy of any cctv footage. I do agree however, that you are entitled to view footage with your image on.

The practical aspects of this may result in your footage being lost, due to limitations in cctv systems, i.e. storage of cctv recordings is only held for as long as the system allows. Most modern systems use digital video recorders, with the same HDD as a computer, and so the number of days recording stored will depend on the size of the HDD. A typical recorder will be recording from 16 different cameras, and will be running 24/7. Even using motion activated recording, this will quickly use up the available disk space, and will probably be set up to "overwrite" the earliest recordings when full.

To compile all the recordings with your image on is a mammoth task. A typical cctv installation in a supermarket will have a mixture of static or fixed position cameras, and pan-tilt-zoom moveable cameras. These would be wired to the digital recorders, but not mixed on the same recorder. As you walk around, you will be "seen" for a few seconds on each camera that is pointing in your direction. To prepare a viewing of the recordings for you, the operator would have to copy these sightings onto another media, for example, DVD, CD, VHS tape or usb memory stick. This could mean 3 seconds on recorder 1, followed by 5 seconds on recorder 3, then back to recorder 1 for 2 seconds, and so on. Not easy!

Well then I myself as a former worker at the ICO, the Parliamentary ruling, and the DPA are all wrong too, do your research first, then comment. I tried posting the links to the Governmental sites which state quite clearly what has been said by myself and another poster, but as a new user I cant, so please do look for yourself.

It is fact that anyone can formally request any media held that contains their image photo/video etc with written request and a small fee. If in doubt ask a solicitor, he will charge you up to £104 per hour but will say "Yes that is correct" and money will have been wasted. Sorry, but the ignorance of what has been proven true here in my dealings is falling on deaf ears, or sore eyes.




Thank you.

Allanirish

LinasPilibaitisisbatman wrote: »

Tbh you sound like a pain in the !!!. in the time tesco deal with this others in store will probably be robbed due to security staff being tied up in your pointless and pathetic attempt to get one over on tesco.

Is this because you fail to be able to hold rational and reasonable debate, or because your post has been proven wrong and you are now looking at another way to deviate from what I am trying to say here??


Head Office deal with the footage, the store security operates as normal. Therefore there is no compromise to anyone, and staff are now more aware of the problem, if I let this slide it would have been disregarded and would more likely have happened again than if I did nothing. But your insight is appreciated.

This site is about our rights, and I stick up for mine and those who I feel are wronged, shame not to many have the b$%$s to do the same. If the world was left to the wonderful moral do-gooding majority we would not go outside let alone shopping where we are supposed to be safe.

I asked for input and constructive help, not childish attacks. If I get blasted for this comment then so be it, I can deal with it, but the truth is there.

Ivory_Tinkler

Firstly OP, let me say that it must have been an awful experience for your mother that will have shaken her confidence. But don't you think it would be better for her to receive some sort of victim support counselling rather than showing her the footage of the incident and making her relive the event? Perhaps you could accompany her on her shopping trips until her confidence is restored and help her to find ways to hide her personal possessions from the scumbags who prey on people like her. This would be a much better way to use your energy instead of this stressful pursuit of Tesco?

darich

OP - Whilst agreeing in principle that what you're doing is right I can't help feel that in reading your anger is more directed at the store than the thug who nabbed your mum's bag.
You've made very little mention of that or that police are ahead of you in their investigations. You've also admitted that they'll have a copy with no faces blurred out making their copy better than yours.

Like i said i agree in principle with your actions but can't help feeling that what you're doing won't have any great benefit, will cost you money (£10 for the tape) and cause Tesco unnecessary work.

Best of luck in catching the thief though.

Allanirish

Ivory_Tinkler wrote: »

Firstly OP, let me say that it must have been an awful experience for your mother that will have shaken her confidence. But don't you think it would be better for her to receive some sort of victim support counselling rather than showing her the footage of the incident and making her relive the event? Perhaps you could accompany her on her shopping trips until her confidence is restored and help her to find ways to hide her personal possessions from the scumbags who prey on people like her. This would be a much better way to use your energy instead of this stressful pursuit of Tesco?

It was her request to see what happened as she still cant accept that she let her bag out of her sight for more than a second, she has always been that way. I think the police offer victim support counselling and I am aware they give the victims here all necessary contacts to get this help. That is the main issue and I do agree with this. Her well being is the most important, but it was herself who was so disgusted with this stores rude and ignorant behaviour after the event, which is why I took it further in order to give her peace that something was going right for her.

Allanirish

darich wrote: »

OP - Whilst agreeing in principle that what you're doing is right I can't help feel that in reading your anger is more directed at the store than the thug who nabbed your mum's bag.
You've made very little mention of that or that police are ahead of you in their investigations. You've also admitted that they'll have a copy with no faces blurred out making their copy better than yours.

Like i said i agree in principle with your actions but can't help feeling that what you're doing won't have any great benefit, will cost you money (£10 for the tape) and cause Tesco unnecessary work.

Best of luck in catching the thief though.

Thanks darich.


The thief is being dealt with as we speak so I cannot comment on it, that's why I have tried to avoid that (Thanks Holly).

The footage was requested as Mum didn't wan't this happening again, and also wanted to see the event take place for her understanding. Thats why this thread occurred, and my dealing with the company that denied her rights under the law to what she asked for, and their subsequent back - peddling on it now. No one from the store helped, that was what hit her hardest.


Thanks for your constructive input, it is why I brought it to attention here and I appreciate it.:T