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Sutton's default removal letters

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  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    edited 18 June 2009 at 6:47PM
    hi can i join in? lol!
    Help would be sooo apreciated.. as its a funny one due to beinga utility company!

    I have a default from British Gas!! These templates dont really count as it wasnt a credit agreement and i understand it they do not have to issue defaults??

    Basically i moved house and had outstanding issues with them such as 3 gas leaks in 3 weeks, me thinking my meter was not correct as i was being charged £300 a 1/4 when i work away mon - fri. Them digging up the outside of my house nad entrance to my home so not being able to get in etc etc. and having to spend nights with parents due to no gas in winter due to gas leaks.

    anyway i did notify them of my new address definately... i moved in dec 2007 and in oct 2008 they slapped a default notice on me! they passed my file to dca(who had my new address even tho i wasnt on the electoral role at this point) prior to default being issued.

    i went through all this with the dca who said they would pass the file back to british gas and i would hear in due course... andyway at this point i was 9 months pregnant and our new arrival came, so i forgot all about it expecting british gas to contact me to sort out this mess then i could pay what i owed! They never and i got the default - only found out due to checking my credit file.... not spoken to BG yet. Any advice?

    i really could do with getting rid of it as i want to study with OU but failed their credit score for the finance for the course!!!

    Hiya

    Did you ever pay BG what you owed? If not, are you in a position to pay what you owe? This makes a big difference.....

    I've recently got BG to remove a default for MelissasMoney! Start reading from here for a few pages and you'll see what happened...... #304

    The letter is here: #328

    And response here: #355
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    jon_boy75 wrote: »
    they havent responded just yet, but they've cashed the cheque, which makes me think something will be in the post to me in the next week. I never speak to them on the phone, that just used to wind me up!
    I will keep you posted and let you know what they send.
    thanks again

    Nice one - when you say they cashed your cheque, you mean the £10 SAR or £1 CCA cheque? :confused:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • jon_boy75
    jon_boy75 Posts: 364 Forumite
    Part of the Furniture Combo Breaker
    Nice one - when you say they cashed your cheque, you mean the £10 SAR or £1 CCA cheque? :confused:

    well, because I'm a muppet i sent a £10 for both...but I'm sure it's for the CCA as they didnt react to my SAR.
    I guess I wont know til the letter arrives
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    jon_boy75 wrote: »
    well, because I'm a muppet i sent a £10 for both...but I'm sure it's for the CCA as they didnt react to my SAR.
    I guess I wont know til the letter arrives

    UH? Did you write cheques? Look at the stub, or see the chq number - the CCA will be the last one you sent, as you done this after the SAR!

    If they have cashed a tenner for a CCA they have messed up! They must return it and request correct amount!
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • jon_boy75
    jon_boy75 Posts: 364 Forumite
    Part of the Furniture Combo Breaker
    UH? Did you write cheques? Look at the stub, or see the chq number - the CCA will be the last one you sent, as you done this after the SAR!

    If they have cashed a tenner for a CCA they have messed up! They must return it and request correct amount!

    they cashed the SAR one
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    jon_boy75 wrote: »
    they cashed the SAR one

    Ok, thought they might..... they will deal with each issue at a time. Just hold fire when you get the SAR - let us know what they have done!

    By the way, a lot of banks send the SAR at the time they cash the cheque so may be quite soon.
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • brians_daughter
    brians_daughter Posts: 2,148 Forumite
    Hiya

    Did you ever pay BG what you owed? If not, are you in a position to pay what you owe? This makes a big difference.....

    I've recently got BG to remove a default for MelissasMoney! Start reading from here for a few pages and you'll see what happened...... #304

    The letter is here: #328

    And response here: #355

    Thanks, i havent paid them as i do not know what i owe! They state £709 but it is no way that amount - i have time and date stamped photos on an old mobile phone of the readings so i can supply that info and ask for a bill if i can get it removed i would gladly pay the ful £709!! But i imagine it is more like £100 or so
  • brians_daughter
    brians_daughter Posts: 2,148 Forumite
    wow!! just reading the threads now. amazing! i will be following up with them
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    Thanks, i havent paid them as i do not know what i owe! They state £709 but it is no way that amount - i have time and date stamped photos on an old mobile phone of the readings so i can supply that info and ask for a bill if i can get it removed i would gladly pay the ful £709!! But i imagine it is more like £100 or so

    Ok, can you do me a favour and answer the same questions I asked mellissa by going back to this link: http://forums.moneysavingexpert.com/showthread.html?p=21888173#post21888173

    Just give me as much info as poss and i'll sort you a letter to post them :beer:
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    wow!! just reading the threads now. amazing! i will be following up with them

    LOL, just asked you to do that in last post! haha

    You'll then see what info i need to get the default removed. Also, can you make a payment in one lump sum or would you be looking at instalments? Don't worry, i'll aim toward £100-£200 for settlement - not the £700 odd!
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
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