HSBC taking money from my savingds account

BruceyBonus

FrankieFraser wrote: »

no , i had no standing orders , or DD for that account and refused an overdraft but yet they are refusing me my money which was paid for the fact for my children

But haven't you refused them £500 of their money by going overdrawn without asking them first?

You agreed when you signed their terms and conditions:

16.3 If any accounts you hold with us are in
credit, we may use any of them to reduce
or repay any amounts you owe on other
accounts you hold with us anywhere
in the same name (including any card
accounts and any joint accounts) whether
or not those accounts are in the same
currency. If we decide to do so:
• we will tell you why and when it has
been done; and
• in doing so, we may (and you irrevocably
authorise us to):
– bring to an end any fixed deposit
period applying to any of the
accounts you hold with us and adjust
any interest payable by the Bank;
– convert to sterling at the prevailing
market rate of exchange any balance
that is in a currency other than
sterling; and in doing so we will have
no liability to you.
Nothing in this clause will prevent us from
exercising at any time any other right of
set-off or of combination of accounts to
reduce or repay any amounts you owe us.

dunstonh

no , i had no standing orders , or DD for that account and refused an overdraft but yet they are refusing me my money which was paid for the fact for my children

Another way of looking at that is that they refused you money but you went ahead and spent it anyway. Some may call that theft. They do in France. We ought to treat it more seriously over here as well.

FrankieFraser

i spoke to the DWP and they have said any unauthorised debits of money given by them is illegal due to the money i am recieving being my only source of income

BruceyBonus

FrankieFraser wrote: »

i spoke to the DWP and they have said any unauthorised debits of money given by them is illegal due to the money i am recieving being my only source of income

Note the key word: unauthorised. You authorised them to do this when you opened the account (see my post above).

FrankieFraser

well maybe if they show any relevant paperwork regarding this on request (which they wont) , then i wouldnt be on here asking for advice

rb10

FrankieFraser wrote: »

well maybe if they show any relevant paperwork regarding this on request (which they wont) , then i wouldnt be on here asking for advice

The relevant paperwork (i.e. the Terms and Conditions that you agreed to when you opened the account) is outlined by BruceyBonus in post number 12 above.

If you would like to see it for yourself, it's online at http://www.halifax.co.uk/bankaccounts/reward-current-account.asp or I'm sure if you ask in branch they'll give you a copy of the T&Cs.

BruceyBonus

rb10 wrote: »

If you would like to see it for yourself, it's online at http://www.halifax.co.uk/bankaccounts/reward-current-account.asp or I'm sure if you ask in branch they'll give you a copy of the T&Cs.

Wrong bank! This is the correct link: http://www.hsbc.co.uk/1/PA_1_1_S5/content/uk/pdfs/en/personalbankingterms_conditions.pdf
It is on page 32 and 33

rb10

BruceyBonus wrote: »

Wrong bank! This is the correct link: http://www.hsbc.co.uk/1/PA_1_1_S5/content/uk/pdfs/en/personalbankingterms_conditions.pdf
It is on page 32 and 33

Cheers, I got the right idea though ... bank's name began with H!

alanq

Whether or not it is in the Ts&Cs the banks have the right to take the money . (according to this article which I have already linked to above. http://www.moneysavingexpert.com/protect/setting-off)

TEDDYRUKSPIN

The above is correct. Banks have the right to take the money from savings account but.................not JSA! They are not allowed to take this!

I suggest you open another bank account elsewhere!