FREE WOK 1001 RECIPES HELP

bandwidthbandit

Here's the tel if anybody needs reminding:

0207 2589000

Don't waste any more of ur moolah on these guys by dialing the 0870 number.

bandwidthbandit

the number above doesn't work anymore.

try the following instead. I haven't tried these yet so don't know if they work either though - i've got them from the saynoto0870 website:

0207 5631500
0207 0199556

you will know if its the right number if you go straight to a recorded message.

Took a bit of "argy bargy" but he cleared my account in the end.

bandit.

lizbee

Hi Bandit

Thank you for the telephone numbers.

It looks like it is the only way to telephone like you did but I hate arguing with people particularly on the telephone.

bandwidthbandit

Lizbee, you have PM.

MimiJane

At the end of the day, there's really nothing to worry about if you've written/emailed to cancel your account and kept records of what you've sent. They haven't a leg to stand on and there's no way they'll be taking dozens of people to court for such small amounts of money.

Just send any further cards you might get straight back to them ... they'll get the message eventually. Not worth spending time and money sending endless emails/letters which they'll probably ignore anyway.

Marigold123

MimiJane wrote:

At the end of the day, there's really nothing to worry about if you've written/emailed to cancel your account and kept records of what you've sent. They haven't a leg to stand on and there's no way they'll be taking dozens of people to court for such small amounts of money.

More like thousands than dozens, I should think! LOL

z_stardust

Unsolicited Goods and Services Act


Under the Unsolicited Goods and Services Act 1971, (as amended) it is an offence to demand payment for goods known to be unsolicited, in other words, they were sent to a person without any prior request made by them or on their behalf.

Someone who receives goods in these circumstances may retain them as an unconditional gift, and does not have to pay for or return any unwanted goods. Anyone who receives a demand for payment for unsolicited goods should report the matter to their local Trading Standards Department, whose details can be located from http://www.tradingstandards.gov.uk/.


Quote from dti website

It would seem that there is a potentially contentious point here regarding whether the fact the goods were originally requested and subsequently cancelled negates the appplication of the Act.

Z

Lychee

Thank you for the replies! and to bandwidthbandit for the phone numbers. I've sent a PM to you and to lizbee.

This whole fiasco is definitely a lesson learned but I'm not about to give up!

steeev

glad to hear im not the only one in the same situation too, theyve ignored my emails telling them that im not gonna pay for something they said was free, so i guess im gonna have to ring them on monday to sort it out. thanks for the phone numbers.

MimiJane

steeev wrote:

glad to hear im not the only one in the same situation too, theyve ignored my emails telling them that im not gonna pay for something they said was free, so i guess im gonna have to ring them on monday to sort it out. thanks for the phone numbers.

Be prepared steeev ... they're not very nice people and certainly stick to their guns. Refuse to be fobbed off and don't budge.

Good luck and let us know how you get on.