The Mystery Shopping thread - VIII

whitelabel

oh dear... this just made me laugh

Evaluating Smiles
08.05.09 You will have heard about the Swine Flu cases that are occurring in various places around the world. As a result of the preventative measures against this illness, it is possible that when you are completing your evaluations for GAPbuster, you may be served by someone wearing a medical mask. Obviously, in these cases it will be impossible for you to accurately answer the smile questions on your evaluation.

If you do experience this situation, please answer "Yes" to questions about whether the staff member smiled, and include a note in the final comments section telling us that the staff member was wearing a medical mask.

Charliezoo

AndyInYorks wrote: »

I had two jobs booked for this weekend...both phone call jobs where you have to record the call.

However the call recording system isn't working, so I won't be able to do either of them. A bit disappointed as one was a small fee, but the other one was quite good. I've already done the research, printed out the notes etc too, so this has cost me time and money.

I have asked them to reschedule the jobs for me to do when the problem is fixed...but what are the chances of them doing that?

I presume this is RE, I'm having the same problem. I've got to phone a gym to enquire about memberships and then go and visit it tonight.

The number that RE gave is out of order :mad: and the office is closed so the job cannot be done.

I'm so annoyed as the only other available date is tomorrow for the job and I can't do it then

I bet loads of jobs haven't been done today because of thisand I've lost a £15 fee

AndyInYorks

Charliezoo wrote: »

I presume this is RE, I'm having the same problem. I've got to phone a gym to enquire about memberships and then go and visit it tonight./QUOTE]

Yeah, same job. You have a PM!

Charliezoo

I haven't got the PM, Andy...can you send it again?? Thanks!

pinkprincess39

can i ask, how do you record your calls for a mystery call? do you need an internet phone? dont want to accept any jobs that involve this if i havnt got the correct equipment!
ta!

AndyInYorks

suemichaels wrote: »

can i ask, how do you record your calls for a mystery call? do you need an internet phone? dont want to accept any jobs that involve this if i havnt got the correct equipment!
ta!

You ring a special number provided by the MS company, which does all the recording for you.

At least, that's what's supposed to happen.

Charliezoo

Thanks for the PM, Andy.

I wasn't sure if it was just my phone not working so I'm glad you're here to suffer with me!

gallygirl

Charliezoo wrote: »

I presume this is RE, I'm having the same problem. I've got to phone a gym to enquire about memberships and then go and visit it tonight.

The number that RE gave is out of order :mad: and the office is closed so the job cannot be done.

I'm so annoyed as the only other available date is tomorrow for the job and I can't do it then

I bet loads of jobs haven't been done today because of thisand I've lost a £15 fee

RE are in the office - they just helped me out & very nice they were too :T

KSG1970

Hi, did anyone do any green supermarkets today ? I did (my 1st and last!).

I really think that for all of the info you have to gather the fee is not enough but maybe that's just me !

I realise a Saturday is going to be busy but... It took me ages to find a manager. I just felt stressed throughout the whole thing.

To top it all when I left the security alarms went off as one of my items still had the security tag activated so I had to show the manager my receipt ! (should I miss this bit out of my report ??????)

I was so embarrassed and unfortunately this 'experience' has put me off doing any more.

I hope if you did one it was a much better experience than mine.

leila1

jdan9 wrote: »

Or google the location/look on their website's store locator to get the address, then google the adjacent numbers to find the websites of those shops respectively.

The best way to find left and right is:
Google the post code, wait for your results and then click "Street view" that comes in the white pop up.
It is like walking that street again. The best thing ever as you can walk around the world in 80 minutes!