The Mystery Shopping thread - VIII

angel13

squeaky1055 wrote: »

Have pm`d you.

i didnt get it :rolleyes:

shazam

just been informed by my area manager that all fast supermarkets have been taken off the TNS system until monday due to a error...

jdan9

Yeah I did notice they all suddenly vanished... managed to get one though!

TractorGirl327

Dear TNS

I am doing the supermarket questionnaire.

You ask me to "Comment Fully" and yet you only give me 255 characters. Do you accept txt spk?

Regards,
TG

TractorGirl327

shazam wrote: »

just been informed by my area manager that all fast supermarkets have been taken off the TNS system until monday due to a error...

Updated website = more errors

First RE, now TNS. When will it end?

owlet

Sorry, I have another abai question . With the posh department store, do they refund the purchase cost or do you have to return for refund? If it return for refund, can this be done the same day?
Just wonderd if it was going to be worth the train fare to do a few.

TIA x

TractorGirl327

Dear TNS

You ask me to ask the members of staff a specific question, yet nowhere on the questionnaire do I get the chance to report on their response.

You ask me to count how many home shopping trolleys in specific departments but there is nowhere to enter this data. And believe me, there were more than 6 in some departments, it was ridiculous!

You ask me to make a purchase in the petrol station yet dont ask for details of the receipt.

Still at least I know what "not" to do when I do my next supermarket job tomorrow!!

Regards
TG x

TractorGirl327

owlet wrote: »

Sorry, I have another abai question . With the posh department store, do they refund the purchase cost or do you have to return for refund? If it return for refund, can this be done the same day?
Just wonderd if it was going to be worth the train fare to do a few.

TIA x

No, they don't refund but there is nothing stopping you from returning it on the same day. I've done this before. Remember to take a photo or copy of the original purchase receipt in case ABAi need it though.

Timmne

TractorGirl327 wrote: »

Dear TNS

You ask me to ask the members of staff a specific question, yet nowhere on the questionnaire do I get the chance to report on their response.

You ask me to count how many home shopping trolleys in specific departments but there is nowhere to enter this data. And believe me, there were more than 6 in some departments, it was ridiculous!

You ask me to make a purchase in the petrol station yet dont ask for details of the receipt.

Still at least I know what "not" to do when I do my next supermarket job tomorrow!!

Regards
TG x

TG bear with these jobs - I love them. I think you begin to remember (as you say) what not to do and what does need doing. I find them quite enjoyable really - as we do our shopping at that supermarket and tend to buy our normal shopping as part of these jobs, the whole £xx.xx (fee + mileage + cafe + reimb) is ours to keep - three of these jobs in a month and that's a week's food shopping paid for! I have four this month plus 3 little ones so that's probably fed the wife and I for May If only I'd got a fourth little one too; the cat could have eaten too - now he'll have to wait until June for some food

I quite like TNS's supermarket questionnaire online too - if there isn't a member of staff there, the department is completely ignored. If this were to happen on RE, you'd have to explain in no less than 100 words (which is about 200 words) why the non-person was or wasn't not-smiling. :cool: And then you'd have to send RE £20 for the joy of doing the job.

(I'm such a hypocrite - I'm only now looking at the no fee hotel jobs they have!) :o

Scaredy_Cat_3

TractorGirl327 wrote: »

Dear TNS

You ask me to ask the members of staff a specific question, yet nowhere on the questionnaire do I get the chance to report on their response.

You ask me to count how many home shopping trolleys in specific departments but there is nowhere to enter this data. And believe me, there were more than 6 in some departments, it was ridiculous!

You ask me to make a purchase in the petrol station yet dont ask for details of the receipt.

Still at least I know what "not" to do when I do my next supermarket job tomorrow!!

Regards
TG x

Exactly my point! I spent ages at one (in the last round) searching for the community noticeboard because I had to check the notices were no more than a week old. I even had to ask a member of staff if they had one of these boards. Get home, start report, not a single bloomin' question about the noticeboard!!!! :mad: