Cancelled wedding

hollydays

If it was me though,and bearing in mind the connection with your Father,I think I would have just concentrated on one complaint-the cold food and bad service.Raising the issue of the toilets,seemed of secondary importance in the scheme of things,and does seem to have ended up exacerbating the situation.Could you have handled this better?

Tozer

I think the key thing here is to not get into a debate with them. They have cancelled in breach of contract so the rest of the issues are pretty superfluous.

Poppy9

Tipples wrote: »

Unfortunately it is unlikely the brewery will be interested, as Stuart & Lisa are in there as tenants, not managers.
The business is on a leasehold, so as long as the brewery receive their rent, they do not get involved in the affairs of the business itself.
Stuart & Lisa are expected to run the business, pay the rent and keep the profits (can't see them making a lot treating people like this though).
If they were managers, the brewery would pay them a salary and keep the profits themselves, therefore they would then be concerned with any affairs impacting upon said profits.

But if you went to the press to tell them your sad tale of having to rearrange your wedding it's bad publicity for the pub that bears the Brewery's name and reflects on their reputation and could have a knock on effect of the business failing and they get no rent.

Tipples

hollydays wrote: »

I think weddings are stressful enough,try to limit the stress here.Move on as quick as you can,

Oh I will not be having the wedding there, not on your nelly! But they can't think they can get away with treating people like this, and I won't let them.

Tipples

Poppy9 wrote: »

But if you went to the press to tell them your sad tale of having to rearrange your wedding it's bad publicity for the pub that bears the Brewery's name and reflects on their reputation and could have a knock on effect of the business failing and they get no rent.

My fiance has already made contact with the local news programme and regional newspaper, as well as informing the council of their behaviour, as their civil ceremonies licence is issued by the council.

Tipples

pinkshoes wrote: »

At the very least you should find one of the review sites and give them a shocking review for the poor meal you had, and let others know that they can expect cold undercooked food and poor service!

When the pub changed hands, it probably would have been a good idea at that point to speak to the new owners and discuss the arrangement, as obviously there would have been some feelings of resentment there!

As I've just replied to another poster, we have already made the local media aware of the situation, as well as the council.

The pub only changed hands a month ago, and knowing how difficult it is to run a pub, I wanted to give them chance to get settled before I went down there. They have never run a pub/hotel before, you see.

I think regardless of how soon I had spoke to them, they have found some way to get out of it - i don't think they ever intended to hold my wedding, purely as a malicious act towards my Dad. Sunday was the first time my fiance and I had ever met them!!

Tipples

Tozer wrote: »

You need to write to them to advise that they are in breach of contract by purporting to cancel the wedding reception.

The Supply of Goods and Services Act doesn't seem particularly relevant at this point as it doesn't really apply to cancellation of services without authority.

Put them on notice that you are left with no choice but to attempt to find an alternative venue. Further, any additional costs will be for their own account.

You are able to bank the cheque providing you tell them that you are doing so on account of their liability and that it is not in full and final settlement.

How much was the full price of the reception going to be?

I have sent a letter today initially giving them an opportunity to provide contractual reasons for the cancellation, as I don't want to be seen to be the unreasonable party here. I have also returned the cheque as accepting it could be seen as acceptance that the contract has been cancelled.

We are looking at other venues, and I will notify the original venue in due course of our actions taken. The reception (excluding rooms & drinks paid for by guests) was originally going to cost approximately £3.5K

Freddie_Snowbits

Under the circumstances of this post, I am glad the current Ms Snowbits is under no obligation to pack her bags.

Are you sure you want to get married?

Tipples wrote: »

We are looking at other venues, and I will notify the original venue in due course of our actions taken. The reception (excluding rooms & drinks paid for by guests) was originally going to cost approximately £3.5K

100 guest at £8 a head down the old dog and gun, and spend the surplus on your self.

Tipples wrote: »

My fiance has already made contact with the local news programme and regional newspaper, as well as informing the council of their behaviour, as their civil ceremonies licence is issued by the council.

Hmmm, just exactly what are you after, a free wedding or Mr Clifford and Co Ltd?

There is more to life than a fly in the soup.

Tipples

isplumm wrote: »

8. If the hotel is unable to honour any booking for any cause outside of its control it shall be entitled to cancel the booking without liability.

9. In the event of disappointment relating to any part of the contract due to its own negligence, the hotel will not be responsible to compensate any amount in excess of the contracted service

Isn't point 8 the key point ..... they could say that they have cancelled the wedding because of your father & bad blood between them & him .... the threat of him making a scene on the day, etc .... that is outside their control - so they wouldn't have any liability ... whether he would do is irrelevant ... it is what they think that is important ...

As to the cheque .... couldn't you have written back & stated that you are cashing the cheque, but still reserve the right to sue them for damages if you end up paying more ??? (or words to that effect?)

Mark

I personally don't think they could say it was cancelled due to 'bad blood' as my Dad has been more than co-operative in making things easier for them, by agreeing to sell them business assets rather than him taking them and them having to buy replacements and also by allowing them to enter the premises every day for the month before handover and turn his flat upside allowing them to re-decorate. My Dad did not even take any time off to sort out his own move!! As a single parent, this whole change of management has been more of an inconvenience to him than it has to them as he has also had to take on a lease at another pub or risk being homeless and jobless. And needless to say, like most fathers, he wouldn't dream of causing a scene on the day at risk of spoiling his eldest daughter's wedding.

Tipples

amersall wrote: »

this sounds a bit premeditated to me, do you think this was done to you deliberately? they obviously had a grudge against your dad, the whole cold food and bad service etc, may have been a deliberate act to cause the confrontation and give them what they wanted, to cancel your day? they seem very petty people to me and i wouldnt touch that venue with a barge pole, you go elsewhere and congrats to you both and hope your day is everything you wished for xx

Having had chance to reflect on the matter, I agree with you here. Judging by the reaction we got when we informed them of the date, they clearly associated that date withour identities (so it had obviously come up in discussions between themselves previously). I don't think they ever intended to hold our wedding and would have contrived reasons if necessary to get out of it. As it happens, the expression of our concern over the quality of food and service has been blown up out of all proprotion by them and they think they can use it a reason to refuse service.
We have an appointment with another venue this week to remake our plans. Thanks for the kind wishes