Sky Broadband - Why so slow?

DazzaMc

penrhyn wrote: »

Have you any other hardwired extensions?
Try doing what DBerror suggests and try connecting to the test socket, as shown below:-



Its also possible that Sky are running DLM (Dynamic Line Management) on your line which is why the connection speed is changing.
http://www.skyuser.co.uk/forum/sky-dlm/23760-what-dlm-everything-you-need-know.html

I've just re read the post of how you have your phones wired. It is not correct.
You should connect your ADSL filter directly to the master socket, the modem is then connected to the ADSL port, all your other devices, phone Sky box should be connected to the Telephone port on the filter.
If you have other extensions these also require a filter.

Just done what you said, and the speed has gone up AGAIN to 6752!! Can't believe it. Here are the new statistics:

ADSL Link Downstream Upstream Connection Speed 6752 kbps 416 kbps Line Attenuation 47.0 db 30.5 db Noise Margin 7.5 db 13.0 db

So the noise was obviously caused by wrong connections. I'm gonna try the other filter too to see if I can get it even faster. Not bad for a day's work, from 1MB to nearly 7MB lol. Thanks so much for your help

DazzaMc

Ok I have a new problem now - this time with my macbook. It's usually in my room upstairs and I've noticed the broadband speed has been pretty slow so I did a speed check online and was online getting 0.5 mb! I've just moved it downstairs near the modem and now I'm getting 5mb.. Is it a problem with the modem? Cos I also have problems sometimes with wi fi on my iphone when I'm in my room... It's a sky modem, have had it for a few years now..

Thanks

spike7451

DazzaMc wrote: »

Ok I have a new problem now - this time with my macbook. It's usually in my room upstairs and I've noticed the broadband speed has been pretty slow so I did a speed check online and was online getting 0.5 mb! I've just moved it downstairs near the modem and now I'm getting 5mb.. Is it a problem with the modem? Cos I also have problems sometimes with wi fi on my iphone when I'm in my room... It's a sky modem, have had it for a few years now..

Thanks

More likely the walls in your house are blocking the signal.