Tesco misprices and discussion thread 11

sfc_boy

flowerofthewest wrote: »

Just a thought. My local Tesco doesn't have the blue board with dtd info. Does this mean that they won't do dtd?

They should have the policy on an A5 leaflet enclosed in perspex at each till. You noticed it while packing your stuff the other day and your mum/nan/brother/dog got DtD from there on some cheese last week - that should do it. If not, be polite and ask them to call HO for you to check.

ExTesco

flowerofthewest wrote: »

Just a thought. My local Tesco doesn't have the blue board with dtd info. Does this mean that they won't do dtd?

An excellent question.. they can't get out of it there is no board. It is company policy so if they refuse, get them to call head office on 0800 505555.

Also there is often A5 mini policy laminate on each till. Refer them to this if needed.

bonjovibel_729

went to a tescos about half an hour from me yesterday and found BT stratus twin phones ood sel of £53.72 bought two and then took them back to cs when overcharged the lady cudnt help so called the non food manager over she tried quoting some rule they have of only one phone per customer which i thought was outrageous she offered dtd on one phone and to sell the other one to us for hte ood price i flatly refused and got on the phone to cs and asked her to show me this policy where you can only buy one at a time...she went back off upstairs so find this supposed 'rule' only for someone to come down half hr later and say there is no such policy and the cs manager has passed it onto him and to just give me double the difference...talk about nightmare...then complained to cs today and got some vouchers in the post....so got two free phones plus some vouchers result in the end lol

pippo

It's awhile since i've been 'accidently' mis-charged, but I have to struggle to surpress the smug look when I point out the blue sign that tells you about dtd, or the your mum/ brother/nan!!

I tend to stand in front of the board, looking dumb (not hard for me!) & play the innocent... ooh... I've just been reading when I've been stood here!!
Love it!!

Have to get rid of oh first though.. he could never play poker!!

Planing a trip to a big store tomorow .. leaving him behind!!

pippo

bonjovibel_729 wrote: »

went to a tescos about half an hour from me yesterday and found BT stratus twin phones ood sel of £53.72 bought two and then took them back to cs when overcharged the lady cudnt help so called the non food manager over she tried quoting some rule they have of only one phone per customer which i thought was outrageous she offered dtd on one phone and to sell the other one to us for hte ood price i flatly refused and got on the phone to cs and asked her to show me this policy where you can only buy one at a time...she went back off upstairs so find this supposed 'rule' only for someone to come down half hr later and say there is no such policy and the cs manager has passed it onto him and to just give me double the difference...talk about nightmare...then complained to cs today and got some vouchers in the post....so got two free phones plus some vouchers result in the end lol

Can you tell me more about the phones? 'cos oddly enough I need to buy some!!

bonjovibel_729

pippo wrote: »

Can you tell me more about the phones? 'cos oddly enough I need to buy some!!

hiya they were the bt stratus 1500 digital cordless hand sets barcode is 5016351612590 think they were £53. something half price which ended on hte 19th hope this helps

pippo

Many thanks bonjovibel_729
worth a shot tomorrow as I need them for work - then if I do get them with dtd what do I claim back
OOh an ethical dilemma! (how do you spell that?)

Need_a_break

Hi having been reading sporadically regarding tesco stuff, my nearest is not very local so dont go too often but thanks for the heads up regarding misprices etc, very helpful, now if only i could get to tesco more often lol.

VoucherMan

LindsaG87 wrote: »

I never knew about DDT!

It's a pesticide. Definitely not sold in Tesco though!



Sorry...
deprived of MSE for a day. The brain's gone strange(r):D

jenniewb

jeferey wrote: »

Has it got a Direct desk? - in our store the blue sign is hidden in there and not at customer services

I tried this once at Tescos Canary Wharf. I had been overcharged for 10 oranges I bought (got put through as Grapefruits, overcharged by £2)

I eventually got the money back after argueing that they were infact oranges and not grapefruits which were something different, and then asked about the DTD, the guy said he didn't know what I was talking about. I pointed to the board behind him. He insisted on reading the whole thing:eek: Before turning around and saying "no, it doesn't apply to this store". By that time I had a long queue behind me and I just left. But if it were different and I hadn't been in such a rush, I would have asked to speak to the manager.

But just to note, the Canary Wharf staff really don't have a clue about Tescos policy on this IMO!