Tesco misprices and discussion thread 11

nahteb20

had the teachers whisky today for £10 when you spend £30 in store.
SA has to press somethiing on the till for the offer as there is no till split this time.
My SA didnt know so i got charged full price so i went to customer services and had £17.92 as DTD back!!

dawnie1972

Tesco Kingston MK's
In the xmas confectionary aisle they have boxes of maltesers on offer, also boxes of Matchmakers - can't remember the deal but the SEL expiry date was 22/09/09!!! Spotted this morning whilst in store - they are notoriously bad for not changing SELs.
I think the matchmakers were £1.99/box or 2 for £3.

Lord_Kobel

Hi!
Just a quick question regarding conflicting info on SELs. If the SEL on an item in store says £1 but the price on the display box says 50p, then am I withing my rights to get DTD if I'm charged £1?

bylromarha

Lord_Kobel wrote: »

Hi!
Just a quick question regarding conflicting info on SELs. If the SEL on an item in store says £1 but the price on the display box says 50p, then am I withing my rights to get DTD if I'm charged £1?

If the packaging of the product says 50p and SEL says £1, you can DtD if charged £1.

If there are several identical items in a large display box and large box says 50p and SEL says £1, then you have a good case for Dtd if charged £1.

If there is less than 5 identical items in a large display box and large box says 50p and SEL says £1, then you have a weak case for Dtd if charged £1, but most of us would give it a go!

If there is 1 item in a large display box and large box says 50p and SEL says £1, then you have a poor case for Dtd if charged £1.

Lord_Kobel

bylromarha wrote: »

If there are several identical items in a large display box and large box says 50p and SEL says £1, then you have a good case for Dtd if charged £1.

It's the fake blood for halloween that I was thinking of. There's several display boxes with 50p on the outside and dozens of packets of fake blood inside each and only one SEL with £1. They scanned at £1 when I tried one on the instore scanner. Might give it a go next time I'm in there and see if I can get DTD.

Babiesmummy_2

There was a display with High School Musical & Winnie The Pooh Energizer Torches at the end an aisle near the batteries, with an SEL of £4.50 reduced from £5.99 saving £1.49, these were in a promotional stand and had HALF PRICE all over it in red.
Item scanned at £4.50 after queuing at CS and 3 staff checking the price I got DTD and was refunded £4.50.

I got my torch for free.:j:j

nb. this was at Tesco Homeplus at Crown Point, Denton.

shoperholicnot

I dont believe this..I havent done any Tesco DTD for ages, not since the refund and retain went kaput really. I dont really go Tesco that much now.
The other day i was overcharged on a BOGOF for quorn mince, i was charged for both, went back was handed the price of one pack and told the policy does not exist anymore, so I phoned customer services and they are sending me a gift card.

Tonight i went into a different store and was overcharged for a birds eye roast beef dinner on shelf at 2.00, charged 2.59 , noticed when i got to the door, was given the 59p, I queried DTD and was told because I had not left the store it did not apply (that old chestnut!) I replied that it did not matter as they had still overcharged me and they still took my money, manager came over and promptly refunded me with DTD after I told him that I know they will try anything to get out of it. WOW. I enjoyed that lol. I might go back to shopping at Tesco and back to my old ways lol. Lying gits.

bylromarha

If any of you fancy it....

Was in Tesco this morning and there was lots of promo material saying "Introductory offer, 20% off all clothing" Then there was a picture of a boy in a Halloween costume, so it implied the material was referring to the new Halloween dressing up range in store.

But the wording said "20% off all clothing", nothing clearly stating it was 20% off the Halloween dressing up range. Worth a punt if you fancy spending at least 30 minutes in store while you argue your case and want to buy a fair few bits.

janiebaby29

bylromarha wrote: »

If any of you fancy it....

Was in Tesco this morning and there was lots of promo material saying "Introductory offer, 20% off all clothing" Then there was a picture of a boy in a Halloween costume, so it implied the material was referring to the new Halloween dressing up range in store.

But the wording said "20% off all clothing", nothing clearly stating it was 20% off the Halloween dressing up range. Worth a punt if you fancy spending at least 30 minutes in store while you argue your case and want to buy a fair few bits.

Check the small print first before you go wading in ! it will mostly likely say except halloween stuff or exceptions apply !

bylromarha

janiebaby29 wrote: »

Check the small print first before you go wading in ! it will mostly likely say except halloween stuff or exceptions apply !

The onus is not on the consumer to check the small print. If big promo posters say 20% off all clothing, then you wouldn't be too far over the line to presume there is 20% off all clothing. Should a Halloween picture mean it is only relevant to Halloween clothing? How is the consumer meant to know this? The wording is too obscure.