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Carphone Warehouse Repair Centre replacement policy

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Comments

  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Well done Kaz.
    Out of interest did it get to court or was it settled beforehand ?
    It's not just about the money
  • kaznelson
    kaznelson Posts: 463 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks Silk. No it was settle before hand

    Goes to show that we can take on the big companies and not be bullied
  • shakir91
    shakir91 Posts: 1 Newbie
    QueensferryRoss wrote: »
    My girlfriend's SE C905 has been in three times in 4 months for repairs now.

    :mad:


    ^^^^
    oh god same ere...i am daeling with them at the moment reapair centre are a headache.
  • swilliam
    swilliam Posts: 212 Forumite
    Thomask wrote: »
    Does anyone have any contact names for Managers working at the Carphone Warehouse?

    Or CEO / Managing Directors names?

    Am about to make a complaint.

    Thanks


    Charles Dunstone [EMAIL="dunstoc@cpwplc.com"]dunstoc@cpwplc.com[/EMAIL]


    He will put you onto one of his subordinates & then do Jack [EMAIL="S@~t"]S@~t[/EMAIL]
  • RevTheory
    RevTheory Posts: 211 Forumite
    swilliam wrote: »
    Charles Dunstone [EMAIL="dunstoc@cpwplc.com"]dunstoc@cpwplc.com[/EMAIL]


    He will put you onto one of his subordinates & then do Jack [EMAIL="S@~t"]S@~t[/EMAIL]

    Yeah because he isnt CEO anymore...
  • swilliam
    swilliam Posts: 212 Forumite
    RevTheory wrote: »
    Yeah because he isnt CEO anymore...


    He was ineffective during his time has the CEO. So no change there then.



  • sratansi
    sratansi Posts: 1 Newbie
    my SE Satio has been in for repairs 3 times now same fault that the phone wont charge and if it does it will crash and stop charging after that! prior ro that i had the phone replaced 3 times within 28 days as the speaker keeps blowing when making or recieving calls

    i would love to get my 400quid back!
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Dream on. This is cpw....
This discussion has been closed.
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