Carphone Warehouse Repair Centre replacement policy

Silk

Well done Kaz.
Out of interest did it get to court or was it settled beforehand ?

kaznelson

Thanks Silk. No it was settle before hand

Goes to show that we can take on the big companies and not be bullied

shakir91

QueensferryRoss wrote: »

My girlfriend's SE C905 has been in three times in 4 months for repairs now.

:mad:

^^^^
oh god same ere...i am daeling with them at the moment reapair centre are a headache.

swilliam

Thomask wrote: »

Does anyone have any contact names for Managers working at the Carphone Warehouse?

Or CEO / Managing Directors names?

Am about to make a complaint.

Thanks

Charles Dunstone [EMAIL="dunstoc@cpwplc.com"]dunstoc@cpwplc.com[/EMAIL]


He will put you onto one of his subordinates & then do Jack [EMAIL="S@~t"]S@~t[/EMAIL]

RevTheory

swilliam wrote: »

Charles Dunstone [EMAIL="dunstoc@cpwplc.com"]dunstoc@cpwplc.com[/EMAIL]


He will put you onto one of his subordinates & then do Jack [EMAIL="S@~t"]S@~t[/EMAIL]

Yeah because he isnt CEO anymore...

swilliam

RevTheory wrote: »

Yeah because he isnt CEO anymore...

He was ineffective during his time has the CEO. So no change there then.

sratansi

my SE Satio has been in for repairs 3 times now same fault that the phone wont charge and if it does it will crash and stop charging after that! prior ro that i had the phone replaced 3 times within 28 days as the speaker keeps blowing when making or recieving calls

i would love to get my 400quid back!

mobilejunkie

Dream on. This is cpw....