seller help please, been left a negative??!

jasmineswhiskers

pinkshoes wrote: »

...but if they could arrange a courier to arrive between 7pm and 8pm on Thursday, and bring their own box, then that would be fine...

As if :rotfl:

chja

soolin wrote: »

Absolutely not, sorry but if I sell for collection only then that is what I mean. I negotiate with the buyer to collect between 5-6 pm on Wednesday, the stuff is in bags (at best) or loose in the porch and if they are nice I'll help carry the stuff to the car.

I do not mean I'm happy to wait in all day, box the stuff, print off packing labels, have it weighed etc. If I want tio use a courier then i'll arrange it at my convenience.

Cheeky buyer, I don't know what to suggest here really apart from the usual about blocking them.

I agree that I would not wait in all day for a courier and neither should a seller be expected too unless prior arranged.

The point i was trying to make is that the buyer asked what time was convinent - so no different than the buyer picking up in person.

Don't think its unreasonable to ask for a box either.

chja

custardy wrote: »

if the OP was happy to box up the items and wait on a courier then why the heck would they list as collection only?

I imagine it would cost a lot to post 10 Vogues

Awec

I'd be raging.

If I wanted to use a courier I'd have stated on the listing.

Jomo

The buyer should have asked the question before the auction had ended.

pinkshoes

jasmineswhiskers wrote: »

As if :rotfl:

Exactly my point

If they can't arrange the courier at a specific time, then they should come collect it themselves.

The OP should pick the time where they'd normally expect to be in for an arranged pick up, and if the courier doesn't turn up, they should go about their normal business.

There's many posts on here with collection only where people turn up at random times, or not at all, so technically no different to courier!

Percy1983

I have done a few deals on ebay in my time where I have collected or been collected from, on each a time and date has been arranged and it has always worked out both ways.

soolin

Percy1983 wrote: »

I have done a few deals on ebay in my time where I have collected or been collected from, on each a time and date has been arranged and it has always worked out both ways.

Did you collect though at a stated time in person or did you send a courier and expect the seller to wait in all day for them?

Vedder2008

Tried to go through ebay on Rpoints this morning and noticed it isnt listed anymore, has anyone else had this problem, I'm hoping it's just a blip as most of my points I get through ebay!:j

aliasojo

Just a pov from an occasional eBay user.......I think this whole situation has come about from sheer lack of communication from both parties. Both were too quick to assume things.

The buyer perhaps assumed that pick up meant pick up....by anyone. She probably just thought the OP didn't want to have to go to the hassle of sending anywhere given the weight. She probably never considered other things such as having to wait in or that having to box up would be a problem etc. She was maybe just being unthinking or naive, rather than cheeky or pushy?

The point is, the seller didn't even try to arrange a mutually agreeable outcome, or to open a discussion about the issues, she immediately refunded. My cousin is a courier, if I need things picked up in a certain place, he will do it for me at the end of his shift so I can narrow down the timing to within 30 minutes. I'd have been a bit upset if I'd been refunded just because I'd mentioned the word courier and asked if the item could be boxed tbh. A simple email back to say "sorry, the whole point of pick up was to avoid having to box etc" would have had me apologising for being unthinking instead of wanting to give a neg.

Like I say, I'm no serious eBay user but I do sometimes think a lot of problems could be avoided with a little more tolerance all round.