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OFT imposes requirements on Mackenzie Hall to improve handling of disputed debts

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  • naijapower
    naijapower Posts: 1,393 Forumite
    It is still an harrassment. Me thinks someone or a group have people have to take the brave step like this woman did. The result would certainly have far reaching implication on the whole debt collection industry in the UK
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • naijapower
    naijapower Posts: 1,393 Forumite
    Great news. People should keep reporting to OFT. The more complaints they receive, the faster they would rid the industry of all these bogus cowboy DCA
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    fermi wrote: »

    The more the merrier. Well done OFT - you've taken your time but you are now doing a fine job of 'policing' the guidelines that you set up. :T :T

    I sincerely hope that others who operate on the fringe of legality in the already questionable, but highly lucrative, marketplace that is 'debt collection' will take notice.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • 10past6
    10past6 Posts: 4,962 Forumite
    rog2 wrote: »
    will take notice.
    I very much doubt it, although I'm sure the latest news has raised more than one or two eyebrows :rolleyes: :rotfl:
    Click here for Martins (MSE) advice on who to contact with Debt Issues - YOU HAVE NO REASON TO USE A FEE PAYING DEBT MANAGEMENT COMPANY- THEY CANNOT DO ANYMORE FOR YOU THAN THOSE LISTED IN MY LINK ABOVE.

    All information given by myself is offered informally and without prejudice - if in doubt seek help from a qualified and insured professional
  • blind-as-a-bat_2
    blind-as-a-bat_2 Posts: 4,304 Forumite
    rog2 wrote: »
    The more the merrier. Well done OFT - you've taken your time but you are now doing a fine job of 'policing' the guidelines that you set up. :T :T

    I sincerely hope that others who operate on the fringe of legality in the already questionable, but highly lucrative, marketplace that is 'debt collection' will take notice.

    Do you mean th likes of LLoyds TSB:confused: Considering there actions of late they are making the DCA's look angelic:rolleyes:
    Thats it, i am done, Blind-as-a-Bat has left the forum, for good this time, there is no way I can recover this account, as the password was random, and not recorded, and the email used no longer exits, nor can be recovered to recover the account, goodbye all …………. :(
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    Do you mean th likes of LLoyds TSB:confused: Considering there actions of late they are making the DCA's look angelic:rolleyes:

    Of course, blindas - many people think that the OFT 'Debt Collection Guidance' applies only to Debt Collection Agencies, whereas the OFT quite clearly state (Sections 1.7 and 1.8) that:

    1.7 This guidance applies to all consumer credit licence holders and applicants.

    1.8 It (our Guidance)applies to the collection of debt once an account is in default.

    As I read it the Guideance is applicable to anyone who is attempting to collect against an 'account in default' whether they be the Original Creditor or a DCA.

    LloydsTSB would do well to remember that they 'survive' thanks to the 'albeit reluctant' generosity of the UK Taxpayers, many of whom are the unwitting victims of their (LloydsTSB) heavy handed tactics.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • RAS
    RAS Posts: 35,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I was looking at all three cases and it appears that the OFT taking action when the creditor renews or applies to alter their licence. Anyone know where the date of re-newal is listed. We could open a book on who is next (not really as i hate betting but I would wager three matches).
    If you've have not made a mistake, you've made nothing
  • blind-as-a-bat_2
    blind-as-a-bat_2 Posts: 4,304 Forumite
    RAS wrote: »
    I was looking at all three cases and it appears that the OFT taking action when the creditor renews or applies to alter their licence. Anyone know where the date of re-newal is listed. We could open a book on who is next (not really as i hate betting but I would wager three matches).

    http://www2.crw.gov.uk/pr/default.aspx
    Thats it, i am done, Blind-as-a-Bat has left the forum, for good this time, there is no way I can recover this account, as the password was random, and not recorded, and the email used no longer exits, nor can be recovered to recover the account, goodbye all …………. :(
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    One of Lowells' licences is up for renewal in July,

    ** crosses fingers ** ;)
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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