Unsolicited vouchers

Fred_Claret

Hi,
I brought a TV from a UK chain store and didn't take out any extended warranties etc. However I have recieved unsolicited vouchers, by post, in my name from the company entitling me to a replacement TV!
Is it true that I can legally go and claim the TV as this would classify as unsolicited goods?
Also I believe that I could use them to put towards a better more expensive TV and wondered if this could cause any problems if the company realising their mistake would ask for the goods back which now would be worth more than the vouchers?

Any advice gratefully recieved

4743hudsonj

so you just randomly recieved the vouchers?? something is wrong there, its probably meant for someone whos tv broke down so you may be putting them out of pocket by keeping them, you must notify the retailer of their mistake by email or writing, give them 14 days to respond, if you do not hear back then say you will deem the goods abandoned, make sure the letter is sent recorded, this should cover you if you loose them and they later realise. if they claim them back then you must comply as long as its at no cost to you.

stugib

Fred_Claret wrote: »

Is it true that I can legally go and claim the TV as this would classify as unsolicited goods?

No they wouldn't be classified as unsolicited goods.

phlogeston

Fred_Claret wrote: »

... and wondered if this could cause any problems if the company realising their mistake would ask for the goods back which now would be worth more than the vouchers?

Any advice gratefully recieved

The vouchers were clearly not intended for you.
To keep them would be dishonest.
If you keep and spend then you would have benefitted financially.

In the the UK, this is called theft, so yes you could be in trouble if the company realise their mistake. It does not matter if you keep the vouchers for 14 days or 14 years. If you spend them you are committing a criminal offence.

sporedude

If you spend them people will look down on you, Even thinking about it is dishonest. Hope you get arrested if you spend them

cattie

But if the vouchers have been sent named & addressed to you, surely it's natural to expect that you are the intended recipient?

I don't see why people are accusing you of dishonesty here, it's not as if you are trying to get away with using vouchers that were addressed to somebody other than you. Now that would be dishonest in my book.

sporedude

The vouchers where for a replacement T.V, If they are spent then and the company realises they made a mistake he could be in trouble. Its also called theft, As pointed out before.

Enfieldian

The onee post wonder has gone to use his vouchers.

Please keep an eye out for a bloke standing at the checkout of a "UK chain store" waving vouchers and yelling that the staff must give him his TV because some people on MSE told him so.

What is all this "Theft" rubbish, by the way? How does that stand up in court?

Enfieldian

phlogeston wrote: »

The vouchers were clearly not intended for you.
To keep them would be dishonest.
If you keep and spend then you would have benefitted financially.

In the the UK, this is called theft, so yes you could be in trouble if the company realise their mistake. It does not matter if you keep the vouchers for 14 days or 14 years. If you spend them you are committing a criminal offence.

You are taking the p155? Right? Please......

sporedude

@ Enfieldian

You think it would be okay to spend vouchers on a T.V that wasnt intended for you?

cattie

sporedude wrote: »

@ Enfieldian

You think it would be okay to spend vouchers on a T.V that wasnt intended for you?

But nobody from the company have told him the vouchers are not his, have they? They have been sent to him by post, using his name & address. As things stand he has a legitimate right to them, unless there was any enclosed documentation that would give him cause to think he has been issued them in error.

If the company contact him before he uses the vouchers to tell him a mistake has been made, then that is a completely different kettle of fish.