E.on dd

Dave1970

Hi,new to this board so hello to you all.To be honest I am not clued up on all this stuff so need a bit of advice..I went on DD with E.On last year and paid £88 per month.,then after a while they put it up to £100 per month.Then the other day they have decided to put it upto £130 a month.I stress I am in debit of £520,this is down to arrears from last year before I went on DD(but it wasnt as much as that then).I rang them up and they where very unhelpful.I said that £130 was to high,and they just said we will put a card meter in(on a high rate),which I dont want.This is a joke.Can I get this DD reduced in anyway..and would you believe I only live in a one bedroomed flat !!

jimexbox

Eon as well as other energy supplies like your DD account to be zero as of your spring bill in May. If you are in arrears this will have to be factored in to any DD payment plan. Im afraid if you use it, it has to be payed off at some point.

The only way to pay less is to have a card meter installed, although you will lose any DD and online discount you may get.

Magentasue

Best way to reduce the DD is to reduce your usage so you get charged less.

Your account should have a zero or low credit balance, so your DD is increased because a) you have been underpaying and b) you need to clear the debt you have built up.

There are some things you can do to help yourself:

1) If you have gas, check you are being charged for a metric meter if you have one.
2) Work out how many kwh you use a day and identify ways of cutting back.
3) If possible, pay the £520 and negotiate a lower DD - this is only advised if you can get hold of the lump sum easily and interest free.
4) Think heat - anything that generates heat (heating, hot water, tumble drier, dishwasher) will be costing you a lot. Cut back where you can.

E.ON_Company_Representative:_Helena

Hi Dave1970,

I know this is a difficult position to be in, are the meter readings on the most recent bill estimated or accurate?

Have you checked that you are on a good tariff for your circumstances?

I would speak to E.ON again and ask these questions and also ask if you can spread the payments over a slightly longer period of time.

Magentasue is right, you do need to pay for the energy that you have used, but you can make the monthly payments less by reducing your usage.

Helena.

Dave1970

Thanks for your replies and they are all very helpful.I will have to cut my usage it seems to get the debit down.

Magentasue

Aim for less than 10kwh a day electricity and less than 15kwh (about one metric unit or half an imperial unit) a day.

lindos90

Ive been quite puzzled about my electriclty DD charge from e-on, but this thread has helped somewhat.

So they review in spring, and we should be about even with our bill at this time, so we overpay in the summer, so it evens out through the winter. Thats useful to know, rather than it being the other way round.

Im still a little puzzled at our latest bill, we pay £52 DD for elec, and our last bill said we were in debit by £48 pounds, so our DD was being increased from £52 to £108!!!!!!!! over DOUBLE what we are used to paying! (Oddly we got a letter within a week, to say that their charges were going down as well!)

We called and asked why if charges were dropping, and we were only in debt for £48, was our DD being increased by £56 per month over the summer months especially, they had no answer, just that the computer calculated it as £180 (a certain 'little britain' sketch comes to mind)

They gave us the choice of paying the £43 up front and keeping the DD at £52, or increasing our DD to £108....crazy, makes no sense to me.

E.ON_Company_Representative:_Helena

Hi lindos90,

Are your meter readings estimated or accurate? Are you on the correct tariff for your needs?

I'd check these things and ask E.ON again to explain the calculations of how they have come up with this figure.

You are correct in saying that you should build up a credit balance in the summer, as this then helps to go towards the larger winter bills.

Hope this helps

Helena

david39

I am convinced that the energy companies put up domestic DDs to way beyond what is necessary in order to maintain their revenue during the credit crunch. All of them are suffering from falling income because industrial and commercial customers are using less energy as business winds down due to the recession.
Most people on DD can expect a modest increase in their payments because energy prices are higher now than when their costs were last calculated but doubling (or even higher) is a rip-off.
They expect to be challenged on the level asked and, unless you owe them a large sum, will reduce your DD to a compromise level. However, where the challenge is not made, that domestic customer will be helping to carry the energy supplier through the recession. By the time they have to reduce your payments they hope that revenue from business will have picked up again.
My DD to Scottish Power was increased from £77 per month to £117 and I was in credit with them! I switched supplier and SP came back and offered to do it at £85 per month but could not answer the question that if £85 was now the correct figure, why did they try to get £117 out of me?:j

mintymoneysaver

You will have to pay back what you owe at some point, but I am amazed at how much some people spend on Gas and Elec. My dd has just gone up to £82 for my gas and elec and I think that's really expensive! We are a family of four living in a three bed semi and we are never freezing cold! I do however, read my meter every month and input the datails online so I often change my debits depending on what that says.

glenneash

HI can someone help how can i get an energy grant to pay my gas and electricity bills.Having money problem i have being unable to pay my bill for a long time and about to be disconnected by e.on.
Thanks you for your help