Help comp under threat

hflower74

Did a second scan this morning


Avira AntiVir Personal
Report file date: 24 April 2009 08:16
Scanning for 1363488 virus strains and unwanted programs.
Licensee : Avira AntiVir Personal - FREE Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : HEATHER
Version information:
BUILD.DAT : 9.0.0.387 17962 Bytes 3/24/2009 11:04:00
AVSCAN.EXE : 9.0.3.3 464641 Bytes 2/24/2009 11:13:28
AVSCAN.DLL : 9.0.3.0 40705 Bytes 2/27/2009 09:58:26
LUKE.DLL : 9.0.3.2 209665 Bytes 2/20/2009 10:35:50
LUKERES.DLL : 9.0.2.0 12033 Bytes 2/27/2009 09:58:54
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 11:30:38
ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 2/11/2009 19:33:28
ANTIVIR2.VDF : 7.1.3.63 1588224 Bytes 4/16/2009 22:17:12
ANTIVIR3.VDF : 7.1.3.102 125952 Bytes 4/23/2009 22:17:12
Engineversion : 8.2.0.155
AEVDF.DLL : 8.1.1.0 106868 Bytes 1/27/2009 16:36:42
AESCRIPT.DLL : 8.1.1.77 381306 Bytes 4/23/2009 22:17:16
AESCN.DLL : 8.1.1.10 127348 Bytes 4/23/2009 22:17:16
AERDL.DLL : 8.1.1.3 438645 Bytes 10/29/2008 17:24:42
AEPACK.DLL : 8.1.3.14 397685 Bytes 4/23/2009 22:17:16
AEOFFICE.DLL : 8.1.0.36 196987 Bytes 2/26/2009 19:01:58
AEHEUR.DLL : 8.1.0.121 1728887 Bytes 4/23/2009 22:17:16
AEHELP.DLL : 8.1.2.2 119158 Bytes 2/26/2009 19:01:58
AEGEN.DLL : 8.1.1.39 348532 Bytes 4/23/2009 22:17:14
AEEMU.DLL : 8.1.0.9 393588 Bytes 10/9/2008 13:32:40
AECORE.DLL : 8.1.6.9 176500 Bytes 4/23/2009 22:17:12
AEBB.DLL : 8.1.0.3 53618 Bytes 10/9/2008 13:32:40
AVWINLL.DLL : 9.0.0.3 18177 Bytes 12/12/2008 07:48:00
AVPREF.DLL : 9.0.0.1 43777 Bytes 12/5/2008 09:32:16
AVREP.DLL : 8.0.0.3 155905 Bytes 1/20/2009 13:34:30
AVREG.DLL : 9.0.0.0 36609 Bytes 12/5/2008 09:32:10
AVARKT.DLL : 9.0.0.1 292609 Bytes 2/9/2009 06:52:26
AVEVTLOG.DLL : 9.0.0.7 167169 Bytes 1/30/2009 09:37:10
SQLITE3.DLL : 3.6.1.0 326401 Bytes 1/28/2009 14:03:50
SMTPLIB.DLL : 9.2.0.25 28417 Bytes 2/2/2009 07:21:34
NETNT.DLL : 9.0.0.0 11521 Bytes 12/5/2008 09:32:12
RCIMAGE.DLL : 9.0.0.21 2438401 Bytes 2/9/2009 10:45:46
RCTEXT.DLL : 9.0.35.0 87297 Bytes 3/11/2009 14:55:14
Configuration settings for the scan:
Jobname.............................: Complete system scan
Configuration file..................: c:\program files\avira\antivir desktop\sysscan.avp
Logging.............................: low
Primary action......................: interactive
Secondary action....................: ignore
Scan master boot sector.............: on
Scan boot sector....................: on
Boot sectors........................: C:, ,
Process scan........................: on
Scan registry.......................: on
Search for rootkits.................: on
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: medium
Start of the scan: 24 April 2009 08:16
Starting search for hidden objects.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\AVP\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\AVP\security
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\parameters
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\security
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\Parameters\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\Parameters\909
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\Parameters\909\$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123$%&'()*+,-./0123
[INFO] The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet001\Services\klif\Parameters\909\filters
[INFO] The registry entry is invisible.
'67208' objects were checked, '9' hidden objects were found.
The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'cli.exe' - '1' Module(s) have been scanned
Scan process 'cli.exe' - '1' Module(s) have been scanned
Scan process 'Acer.Empowering.Framework.Launcher.exe' - '1' Module(s) have been scanned
Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned
Scan process 'Skype.exe' - '1' Module(s) have been scanned
Scan process 'GoogleToolbarNotifier.exe' - '1' Module(s) have been scanned
Scan process 'SbieCtrl.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'SMSystemAnalyzer.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'RealPlay.exe' - '1' Module(s) have been scanned
Scan process 'LVComS.exe' - '1' Module(s) have been scanned
Scan process 'DACSMiniApp.exe' - '1' Module(s) have been scanned
Scan process 'OpWareSE4.exe' - '1' Module(s) have been scanned
Scan process 'unsecapp.exe' - '1' Module(s) have been scanned
Scan process 'sprtcmd.exe' - '1' Module(s) have been scanned
Scan process 'avp.exe' - '0' Module(s) have been scanned
Scan process 'QtZgAcer.EXE' - '1' Module(s) have been scanned
Scan process 'ePower_DMC.exe' - '1' Module(s) have been scanned
Scan process 'ePresentation.exe' - '1' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '1' Module(s) have been scanned
Scan process 'SynTPLpr.exe' - '1' Module(s) have been scanned
Scan process 'RTHDCPL.EXE' - '1' Module(s) have been scanned
Scan process 'eRAgent.exe' - '1' Module(s) have been scanned
Scan process 'AGRSMMSG.exe' - '1' Module(s) have been scanned
Scan process 'cli.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'Explorer.EXE' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'KPF4GUI.EXE' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'ALG.EXE' - '1' Module(s) have been scanned
Scan process 'KPF4GUI.EXE' - '1' Module(s) have been scanned
Scan process 'WMIAPSRV.EXE' - '1' Module(s) have been scanned
Scan process 'DLLHOST.EXE' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'SbieSvc.exe' - '1' Module(s) have been scanned
Scan process 'KService.exe' - '1' Module(s) have been scanned
Scan process 'kpf4ss.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'ehSched.exe' - '1' Module(s) have been scanned
Scan process 'ehRecvr.exe' - '1' Module(s) have been scanned
Scan process 'CSHelper.exe' - '1' Module(s) have been scanned
Scan process 'avp.exe' - '0' Module(s) have been scanned
Scan process 'AVGUARD.EXE' - '1' Module(s) have been scanned
Scan process 'MemCheck.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'symlcsvc.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'SMSS.EXE' - '1' Module(s) have been scanned
63 processes with 63 modules were scanned
Starting master boot sector scan:
Start scanning boot sectors:
Starting to scan executable files (registry).
The registry was scanned ( '88' files ).

Starting the file scan:
Begin scan in 'C:\' <ACER>
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\hiberfil.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll
[WARNING] The file could not be opened!
Begin scan in 'D:\' <ACERDATA>

End of the scan: 24 April 2009 09:12
Used time: 55:52 Minute(s)
The scan has been done completely.
7120 Scanned directories
320481 Files were scanned
0 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
0 Files were moved to quarantine
0 Files were renamed
3 Files cannot be scanned
320478 Files not concerned
9333 Archives were scanned
3 Warnings
2 Notes
67208 Objects were scanned with rootkit scan
9 Hidden objects were found


Do things look any better now? Is there anything else i should do? Thanks

aliEnRIK

Certainly looking a lot better

Please runa fresh hijack scan so I can see whats running now

hflower74

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:00:47, on 24/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil_.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: XBTP06568 - {311F9DE8-6126-4EEE-B15F-65CBB3B4F9F6} - C:\Program Files\AOL Security Toolbar\tbu4\AOL_security_toolbar.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Security Toolbar - {3BB63FD4-3C00-44D7-94A9-5DE211900DEF} - C:\Program Files\AOL Security Toolbar\tbu4\AOL_security_toolbar.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-21-1762697732-2958930938-1926643416-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Eden')
O4 - HKUS\S-1-5-21-1762697732-2958930938-1926643416-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Eden')
O4 - HKUS\S-1-5-21-1762697732-2958930938-1926643416-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Eden')
O4 - HKUS\S-1-5-21-1762697732-2958930938-1926643416-500\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Administrator')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://esupport.epson-europe.com/selftest/en/Prg/ESTPTest.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1240174607248&h=3bb558b1d9fafe9f0cd42ebe39559935/&filename=jinstall-6u13-windows-i586-jc.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/ActiveX/downloadcontrol.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Active Virus Shield (AVP) - AOL - C:\Program Files\AOL\Active Virus Shield\avp.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 12846 bytes

spakkker

Hi, can I have a thanks, fearn

aliEnRIK

Use the Norton removal tool as somes still in your system
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Shut this down and/or uninstall it ~
C:\Program Files\AOL\Active Virus Shield\avp.exe

FIX this in hijack ~
O4 - Global Startup: Acer Empowering Technology.lnk = ?

Update JAVA

Uninstall all TOOLBARS you dont need

Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
http://www.filehippo.com/download_ccleaner/
Run the CLEANER scan (UNTICK 'cookies')
Then run the REGISTRY scan (Backup the registry when it asks)

then your good to go (So long as that AOL software has completely gone)

hflower74

Ok i think i have managed to do all that.
How would i tell if all the AOL software has gone? Thanks