Help comp under threat

hflower74

aliEnRIK wrote: »

TICK then FIX this using hijack ~
O20 - Winlogon Notify: fsmgmt - C:\WINDOWS\SYSTEM32\fsmgmt.dll

Did that.

and will now do a FULL scan

aliEnRIK

Ok

RIGHT click the combofix exe file and RENAME it to 'QWERTY' (Making the FULL name 'QWERTY.exe')

Then run that (And yes ~ disable whatever it asks for 'if you can')

hflower74

All i get with combofix is an empty blue box, is that right?

aliEnRIK

hflower74 wrote: »

All i get with combofix is an empty blue box, is that right?

No

Sounds like somethings blocking it from running
open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.

If still no joy then run a KASPERSKY ONLINE SCAN (click to scan 'MY COMPUTER')
http://www.kaspersky.co.uk/kos_trialpay_offer

Jaffa.

DCFC79 wrote: »

Is a hijack necessary in this case or is that just overkill

It's mega overkill, it was only a website set out to fool you - at most you would have had a cookie from it.

hflower74

aliEnRIK wrote: »

No

Sounds like somethings blocking it from running
open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.

If still no joy then run a KASPERSKY ONLINE SCAN (click to scan 'MY COMPUTER')
http://www.kaspersky.co.uk/kos_trialpay_offer

Cant find any findstr, find, sed or swreg.

And the KASPERSKY wont work either lol said the java wont load or something.

aliEnRIK

Uninstall all javas you DO have your computer and try installing java again

thomas01155

Jaffa. wrote: »

It's mega overkill, it was only a website set out to fool you - at most you would have had a cookie from it.

Did you look at the Malwarebytes log? The user still may have a infection and this was found in the HJT log O20 - Winlogon Notify: fsmgmt - C:\WINDOWS\SYSTEM32\fsmgmt.dll

hflower74

aliEnRIK wrote: »

Uninstall all javas you DO have your computer and try installing java again

Im sorry but i think that is abit beyond me as i dont know where to start.
My laptop is a mess, i really need someone who knows what they are doing to sort it out but i dont know where to find that person in the real world lol

Thanks for all your help though, everything seems to be running as it did before so do you think i have anything to worry about really?

aliEnRIK

hflower74 wrote: »

everything seems to be running as it did before so do you think i have anything to worry about really?

Your computers infected and will almost certainly get worse