Help comp under threat

hflower74

System scan progress
6 trojans
Shared Documents
101 trojans
My Documents
Hard drives
346 trojans
Local Disk (C:)
142 trojans
Local Disk (D:)
DVD
DVD-RAM Drive (E:)

100%



Scanning completed. 527 Potential aggressive behavior was found!
Your Computer is Infected!
Threats and actions:
NameRisk levelDateFiles infectedStateEmail-Worm.Win32.NetCritical11.18.200835Waiting removalEmail-Worm.Win32.MydCritical11.18.200835Waiting removalTrojan-Downloader.WinCritical11.18.200835Waiting removalDescription:
This program is potentially dangerous for your system. Trojan-Downloader stealing passwords, credit cards and other personal information from your computer.

Advice:
You need to remove this threat as soon as possible!



This has just appeared in the window when i was searching for something. It says it is My computer online scan, and wants me to install something!

Do i install it or is it a virus? What should i do??

thomas01155

Its a virus do not install it.

thomas01155

It may of just been a popup but just incase.
Download and install Malwarebytes http://www.malwarebytes.org/mbam.php update,run a quick scan,remove everything it finds and post the log back here.

geewhiz

Don't install it, close the window and run a virus check, should be fine though if you ignore it.

hflower74

30 odd Objects infected apparently, heres the log

Malwarebytes' Anti-Malware 1.36
Database version: 1991
Windows 5.1.2600 Service Pack 3
16/04/2009 23:01:13
mbam-log-2009-04-16 (23-01-13).txt
Scan type: Quick Scan
Objects scanned: 80000
Time elapsed: 4 minute(s), 51 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 18
Registry Values Infected: 2
Registry Data Items Infected: 6
Folders Infected: 4
Files Infected: 7
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/csauie1.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{7819bded-4ab8-4b4b-83da-f2823b146ddd} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{38be0c64-3fd2-44b2-a94b-ba16bf860e01} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b2c002ef-dba8-4b96-ac9d-7d231aa2fb56} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3b5e9b23-7537-4601-a9e8-fa0d956dea16} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3b5e9b23-7537-4601-a9e8-fa0d956dea16} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{3b5e9b23-7537-4601-a9e8-fa0d956dea16} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d810b78a-d010-44df-8445-ac58086b600e} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\xbtb06568.xbtb06568toolbar (Adware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\csauie1.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\secpol.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\secpol.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Installr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\Installr\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Platte (Adware.Platte) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
C:\WINDOWS\csauie1.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
C:\Program Files\Platte\Get Films Now.htm (Adware.Platte) -> Quarantined and deleted successfully.
C:\Program Files\Platte\pm_viewer.exe (Adware.Platte) -> Quarantined and deleted successfully.
C:\Program Files\Platte\Platte Utility.lnk (Adware.Platte) -> Quarantined and deleted successfully.
C:\Program Files\Platte\platte.psys (Adware.Platte) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\secpol.exe (Trojan.Agent) -> Quarantined and deleted successfully.

DCFC79

Is a hijack necessary in this case or is that just overkill

aliEnRIK

Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click DO A SCAN AND SAVE A LOGFILE (Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

Then run COMBOFIX
Follow the simple instructions it gives
Post the COMPLETE log here

hflower74

Hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:13:43, on 17/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\system32\CSHelper.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Sandboxie\SbieCtrl.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil_.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: XBTP06568 - {311F9DE8-6126-4EEE-B15F-65CBB3B4F9F6} - C:\Program Files\AOL Security Toolbar\tbu4\AOL_security_toolbar.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AOL Security Toolbar - {3BB63FD4-3C00-44D7-94A9-5DE211900DEF} - C:\Program Files\AOL Security Toolbar\tbu4\AOL_security_toolbar.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [aol] "C:\Program Files\AOL\Active Virus Shield\avp.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [DACSMiniApp] C:\Program Files\Fisher-Price\DACS\MiniApp\DACSMiniApp.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: BlueSoleil.lnk = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://esupport.epson-europe.com/selftest/en/Prg/ESTPTest.cab
O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/ActiveX/downloadcontrol.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O20 - Winlogon Notify: fsmgmt - C:\WINDOWS\SYSTEM32\fsmgmt.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Active Virus Shield (AVP) - AOL - C:\Program Files\AOL\Active Virus Shield\avp.exe
O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - C:\WINDOWS\system32\CSHelper.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Unknown owner - C:\Program Files\WinClamAVShield\sp_clamsrv.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 11541 bytes

hflower74

Got Error - Win32 only when using combofix
says incompatible OS only works with windows 2000 and XP
Pretty sure i have XP

Also got a warning saying i need to disable real time scanners - norton antivirus 2006 and Active virus shield.
Should i do that?

aliEnRIK

TICK then FIX this using hijack ~
O20 - Winlogon Notify: fsmgmt - C:\WINDOWS\SYSTEM32\fsmgmt.dll

aliEnRIK

Forget combofix for now

UPDATE and run a FULL scan with malwarebytes