Saffron BS ISA not open yet

BaBa

Careful_ly wrote: »

......................they confirmed they are working on the backlog and expect all accounts to be opened by the end of this week.

HTH

I phoned them today for an update and was told that they expect the accounts to be opened by the middle of next month now.

Innys

BaBa wrote: »

I phoned them today for an update and was told that they expect the accounts to be opened by the middle of next month now.

????? Are they going to backdate the interest? I bet they aren't.

Also how are we supposed to make next month's payment when we don't have an account number or sort code?

I think I'll be making a formal complaint when they finally get round to opening my account.

DUS

Milarky wrote: »

Then, for the standing order it will be:

Sort Code 20-74-05
Account number 00775991
Reference [8 digits, probably]

Hi,

I am unsure about how to set this up using Halifax online. To set up the SO I am asked to provide the following information:

Receiving sort code:
Receiving account number:
Recipient:
Reference:

Receiving sort code = 20 74 05; correct?
receiving account number = Is that the 00775991?
Recipient: I assume that´s my name then?
Reference: Is this the 8digit figure that they filled out behind "Society account number"?

I am confused seeing an account number and a "Society account number" and want to make sure I don´t set the SO up incorrectly.

Could you please help? Thank you!

DUS

Innys

Innys wrote: »

????? Are they going to backdate the interest? I bet they aren't.

Also how are we supposed to make next month's payment when we don't have an account number or sort code?

I think I'll be making a formal complaint when they finally get round to opening my account.

I stand corrected. I have received an e-mail from this in which they promise to backdate any interest. So now, they can take as long as they like, from my point of view.

In fact, the longer the better, as I am earning two lots of interest (ISA an non-ISA) on the money I should have deposited with them.

Well done Saffron BS!!!

Milarky

DUS wrote: »

Receiving sort code = 20 74 05; correct?

Correct

receiving account number = Is that the 00775991?

Correct

Recipient: I assume that´s my name then?

No, put 'Saffron B/Soc' or similar - this is simply what will appear on your Halifax statement

Reference: Is this the 8digit figure that they filled out behind "Society account number?

Correct. Very important to get that part right or the payment will be unrecognised and sent back otherwise.