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Laptop message please help

2

Comments

  • livelyred
    livelyred Posts: 2,367 Forumite
    macman wrote: »
    Did you keep slowly tapping F8 from startup, (about twice a second does it),sometimes it doesn't quite catch it in time, so try again if necessary.
    Did you get to the Configuration page offering the options including Safe Mode, or did it go straight to the error message?
    Yes i did this and no it didnt get to the configuration page went straight on to the error page
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

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  • livelyred
    livelyred Posts: 2,367 Forumite
    livelyred wrote: »
    Yes i did this and no it didnt get to the configuration page went straight on to the error page
    When i turn it on it says to press f12 then it goes on to the boot menu,then it has
    1 HDD
    2 FDD
    3 CD/DVD
    4 LAN
    5 USB MEMORY

    ENTER SETUP
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

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  • ms_fan
    ms_fan Posts: 13 Forumite
    Look forward to macmans opinion, but I would suggest there is a problem with your boot record if it goes straight to there. Was there sustained disk activity before the crash?

    Do you have a Vista CD handy? There is plenty of commands to try using the recovery console to recover from this without using Windows built in "repair Windows" function.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    There should be some sort of diagnostic interface you can boot into if it won't start Windows. But without knowing the model, I have no idea how you get to that. Have a look in the manual and see if it tells you.
    No free lunch, and no free laptop ;)
  • livelyred
    livelyred Posts: 2,367 Forumite
    macman wrote: »
    There should be some sort of diagnostic interface you can boot into if it won't start Windows. But without knowing the model, I have no idea how you get to that. Have a look in the manual and see if it tells you.
    The model is L300/L300D Series i will have a look in the manual but to be honest im not really alot of good when it comes to pcs and laptops
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

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  • ms_fan
    ms_fan Posts: 13 Forumite
    According to a bit of internet research, holding down the 0 key whilst powering on the laptop and keeping it held down will get you into the utility partition.
  • livelyred
    livelyred Posts: 2,367 Forumite
    ms_fan wrote: »
    According to a bit of internet research, holding down the 0 key whilst powering on the laptop and keeping it held down will get you into the utility partition.
    No nothing
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

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  • ms_fan
    ms_fan Posts: 13 Forumite
    Looks like you'll be needing your Vista CD. Hold down the F12 key and choose boot from CD. As you've said your not too good on computers, would not be wise going into more depth repairs of the registry and boot configuration, so probably best to do a startup repair as detailed in this website:

    vistasupport.mvps.org/windows_vista_repair_options.htm
  • livelyred
    livelyred Posts: 2,367 Forumite
    The laptop didnt come with a cd ?
    Won 2010: Butlins 5 day Break and £250, 1 yr Virgin Active membership, Meal for 10 at Best Parties Ever, skyline 2011 dvd.

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  • ms_fan
    ms_fan Posts: 13 Forumite
    I think you have to make one from within Windows. Sadly you can't do this. However this manual says it defitnitley is to press 0 on startup.

    This link explains all: cdgenp01.csd.toshiba.com/content/support/downloads/PMA500339010_web.pdf
This discussion has been closed.
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