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A to Z of Bank Addresses

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  • sng165 wrote: »
    PPI Complaints
    Santander UK PLC
    PO Box 6197
    Milton Keynes
    MK10 1UY

    so this is the address I now send my sars to for old abbey account I guess right?
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    so this is the address I now send my sars to for old abbey account I guess right?

    Correct, head the letter Sar request, you could take this into a local Santander, they may look to see if they can find you on the computer, tell them this was an Abbey loan and make this clear on the Sar request if they cannot find you in branch, if you decide to send the Sar.
  • amersall wrote: »
    Correct, head the letter Sar request, you could take this into a local Santander, they may look to see if they can find you on the computer, tell them this was an Abbey loan and make this clear on the Sar request if they cannot find you in branch, if you decide to send the Sar.


    Thankyou for the information, I haven't a Santander near me so ill send the letter off, im guessing I ust put Santander on the cheque then?
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Thankyou for the information, I haven't a Santander near me so ill send the letter off, im guessing I ust put Santander on the cheque then?

    Yes, send to Santander.
  • Hi there, I'm finally getting round to making my claims, but am really struggling to get the right address for a credit card I took out with Northern Rock.

    I know they're now virgin money, but can't find an address or tel number anywhere.

    Can anyone help?

    Thanks!
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    customerrelations@virginmoney.com.

    Please write to us at:
    Customer Relations
    Virgin Money
    Jubilee House
    Newcastle upon Tyne
    NE3 4PL
  • mollypolly
    mollypolly Posts: 1,737 Forumite
    Hi folks
    Just wondering if anyone has a contact telephone number for citifinancial in Worthing.

    I sent in the reclaim forms to their London address but had a letter back from Worthing asking for confirmation of my new address. They then returned my confirmation with a letter stating they would write to me in four weeks from when they received my complaint and then eight weeks..
    They received my claim on25/06/2013 and I have heard nothing else.

    I have rang a number that I found on here but they say they are only dealing with Egg complaints there and I need to write to Worthing as there is no telephone number for them.

    It seems odd that such a big company have no number .
    Are they just fobbing me off for even more time.

    Thanks for any help
    Mollypolly xx
    :happylove :happylove
    I'm back!!!!
    DMP starts 1st July 2015:T
    Dfd March 2021 (hoping to get there sooner )
    DMP mutual support group number 444
    Proud to be dealing with my debts at last :j
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 19 August 2013 at 9:56PM
    mollypolly wrote: »
    Hi folks
    Just wondering if anyone has a contact telephone number for citifinancial in Worthing.

    I sent in the reclaim forms to their London address but had a letter back from Worthing asking for confirmation of my new address. They then returned my confirmation with a letter stating they would write to me in four weeks from when they received my complaint and then eight weeks..
    They received my claim on25/06/2013 and I have heard nothing else.

    I have rang a number that I found on here but they say they are only dealing with Egg complaints there and I need to write to Worthing as there is no telephone number for them.

    It seems odd that such a big company have no number .
    Are they just fobbing me off for even more time.

    Thanks for any help
    Mollypolly xx

    It is around 8 weeks about now so I would give them another week as they have 8 weeks to give you a final response.

    It is the London address that is correct for PPI complaints.

    Try this number 0800 00 55 00, tell them you have a PPI complaint in, they should be able to tell you what is happening.
  • GemLou_2
    GemLou_2 Posts: 31 Forumite
    edited 27 September 2013 at 5:45PM
    -taff wrote: »
    Also the companies you mention have been bought out by other companies, so if you are going to complain, you'll have to do some research about who bought them and when and whether your business was still active when they were bought.

    Hi,

    Sorry if this has been asked before but I have not found the answer to this question yet.

    With cards that were open when it changed from GE capital to GE money and then Santander - do I send my complaint to Santander or GE money? And closed accounts should I send my complaint to an underwriter and can you tell me who that is please and the address to write to?

    And with Debenhams store card that has gone through the above and converted to a credit card - who do I complain to please?


    Sorry this was posted in the wrong place.

    I complained to both, had a no from GE Money and letters from Santander to say they are looking into it.

    I will update on the other thread when I hear back or if I need any more help.
  • kb_soma
    kb_soma Posts: 270 Forumite
    Tenth Anniversary Name Dropper Combo Breaker Debt-free and Proud!
    Just got this one from Barclaycard:

    Barclaycard
    Dept PP
    Bolton
    BL11 1XX
    LBM: NOVEMBER 2011 || debt free date:30/06/15 || The Fighting Debt Army: #442 || Frugal Living Challenge 2018 || January 2018 Grocery £1.22/£100 ||
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