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A to Z of Bank Addresses

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  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    sophia15 wrote: »
    Can I have the address for PPI claims for American Express please.

    Consumer Credit and Charge Card Members
    UK Executive Customer Relations
    American Express, Department 333, Amex House, Edward Street,
    Brighton, BN88 1AH
    Phone: 0845 604 2638
    International Currency Card (ICC) Customers
    International Currency Card (ICC) Customer Relations
    American Express, Dept 45, Telecom House,
    125 - 135 Preston Road, Brighton, BN1 6AG
    Phone: 01273 868900
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    steviemax wrote: »
    Hi,
    I have read through this thread for an address for Lloyds TSB AND Bank of Scotland and found too many addresses!
    I have 2 letters going of to LTSB. One for credit card charges and the other for t & c's relating to PPI. The BOS one is for PPI information on a loan that I had with them. Could someone help me with the correct addresses, please?

    If you have a branch near you, pop in and ask, or post to your local branch.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sorry to posters whose posts were not answered from end of august, I hope you got the info you needed.
  • PPI Complaints
    Santander UK PLC
    PO Box 6197
    Milton Keynes
    MK10 1UY
  • I have found statements from Peoples Bank Connecticut who I think were taken over by CitiBank who subsequently passed everything to OPUS.

    My question being, who should I write to and to what address.

    Can I also ask what would be the next step should they say they cannot find any records. I have best part of two years of statements.

    Finally, when a complaint is upheld do you accept the first offer or hold out for more.

    Thanks in advance,

    Al
  • Hi there,

    Please can someone advise how I contact lenders to find out if I paid PPI based on the following:

    a) lenders that I know I've had credit with but accounts are now closed and I have no details in my possession.
    b) lenders that I have credit with and the account details.

    Thanking you in advance :)
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    algorfa wrote: »
    I have found statements from Peoples Bank Connecticut who I think were taken over by CitiBank who subsequently passed everything to OPUS.

    My question being, who should I write to and to what address.

    Can I also ask what would be the next step should they say they cannot find any records. I have best part of two years of statements.

    Finally, when a complaint is upheld do you accept the first offer or hold out for more.

    Thanks in advance,


    Al
    You only need the account number (card number ) and reasons for mis sell, put the complaint into opus and enclose copies of the statements you have.

    Send the info to
    Opus Card Services
    PO Box 136
    Sheffield
    S98 1HB

    Look at the website for more info as your account may have been transferred.

    If you do win, accepting the first offer will depend on what PPi you paid and what they are offering.

    Please post any more questions on the link below, you will get all the help you need there

    https://forums.moneysavingexpert.com/discussion/3820995
    as this thread is for bank addresses and not questions regarding PPI.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    willbram wrote: »
    Hi there,

    Please can someone advise how I contact lenders to find out if I paid PPI based on the following:

    a) lenders that I know I've had credit with but accounts are now closed and I have no details in my possession.
    b) lenders that I have credit with and the account details.

    Thanking you in advance :)

    If you need any more answers regarding reclaiming then please post on the link I gave the previous poster.

    You contact those that you know you had credit with and ask if they can find your accounts, for those that you have account details for, then make the claim if you have reasons for mis sell, if you need to know if you had PPI then just ask them.
  • Hi All,
    Been looking for a while now, but can't find an address for Mothercare Store Card reclaiming.
    We had a card from c1997 to 2005 and I'm sure there was some insurance charge per month.
    So could really do with some help finding which address to write to.

    So Far MBNA £5600 Reclaimed no quibble, Halifax £3660 after initially being declined, but wrote to tell them that I disagreed with their decision and threatened FSO

    Thanks for all your support:j
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