A to Z of Bank Addresses

Cairo2

Excuse my ignorance, but is the first page actually up to date? I've just been on MBNA's PPI complaints page and they say to write to the following address?

The Customer Advocate Office
MBNA Europe Bank Limited
PO BOX 1004
Chester Business Park
Chester
CH4 9WW

'Slight' difference to the address on the first page, but seeing as I wrote to them 3 weeks ago and they haven't acknowledged (despite them stating they'll confirm receipt in 5 days) - I thought it was worth raising.

dilus

Cairo2 wrote: »

Excuse my ignorance, but is the first page actually up to date? I've just been on MBNA's PPI complaints page and they say to write to the following address?

The Customer Advocate Office
MBNA Europe Bank Limited
PO BOX 1004
Chester Business Park
Chester
CH4 9WW

'Slight' difference to the address on the first page, but seeing as I wrote to them 3 weeks ago and they haven't acknowledged (despite them stating they'll confirm receipt in 5 days) - I thought it was worth raising.

The first page is from nearly 3 years ago, the address you state is correct, it's where I sent mine, might be worth printing off another copy and re sending

straytoaster

I am about to reclaim for PPI on two credit cards, both of which I still use. The first was issued by HSBC, so no problems there. The second was issued by Morgan Stanley Dean Witter, which has since been taken over a few times and is now Barclaycard Platinum. It is an Axa policy. So which company do I write to in the first instance.

Also, is my policy number the same as my credit card number/account?

Thanks for any help.

amersall

You put the claim into Barclays, you do not need the policy number only the card number and reasons for mis sell.

pastry.chef

Hi,

Does anyone know if Loans Direct (loan taken out in 2001 to 2002) was a Lloyds TSB subsidiary? I can't find the company anywhere and wish to write to mount PPI claim.

Ta.

d11cky

Hi, Thankyou very much for your list of addresses, very helpfull. Do you know the addresses for Monument CC, Santander LOAN and Virgin CC please?

d11cky

and R. Rapheal & Sons Plc and Providian National please?

amersall

d11cky wrote: »

Hi, Thankyou very much for your list of addresses, very helpfull. Do you know the addresses for Monument CC, Santander LOAN and Virgin CC please?

http://www.monumentcreditcard.net/contact-us.html
Fill this in and ask for an address to send a complaint to.

http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210607166846&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

http://uk.virginmoney.com/virgin/contact/complaint.jsp

amersall

d11cky wrote: »

and R. Rapheal & Sons Plc and Providian National please?

Think these were in the mix with Barclays and Monument somewhere!.

Do you have any details of these accounts and who do you now pay them too?.

All I can find is

http://www.raphaelsbank.com/contents/raphael%20profile/contactus.htm

felicityshagwell

That's an amazing list Di, well done! I just wondered if anyone knew how to contact Debenhams, I believe it is now Santander. I would like to request a SAR but not quite sure how to do it. Am very new to the site, could anybody help please? Thanks!