Virus Stops Me From Running Anti-Virus Software

aliEnRIK

heres a few other places to try hijack this ~
http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/HijackThis.shtml

http://www.bleepingcomputer.com/files/hijackthis.php

http://www.snapfiles.com/get/hijackthis.html

HoofeHearted

wordsearch wrote: »

My laptop does not have a burner drive but I will try and see if some friends will be able to do that for me. I had a look at the website for it though - will it work on my computer as it is windows xp and that says it is linux based?

Yes it will. The bootcd is a bootable version of linux that will be able to access your hard drive and scan/clean it.:beer:

wordsearch

Hijackthis was downloaded, but it won't run/install. Everytime I double click it it shows the little eggtimer for a few seconds and then nothing happens

wordsearch

HoofeHearted wrote: »

Yes it will. The bootcd is a bootable version of linux that will be able to access your hard drive and scan/clean it.:beer:

Okay thank you, I will try this out. I am worried though as it would not even allow me to reinstall XP as it refused to read the disk (and now everytime I turn the computer on, regardless of whether there is a disk in the drive or not, it asks if I want to turn it on normally or reinstall XP. Even when I click install XP it can't do it so I am not sure what it's problem is :P)

aliEnRIK

wordsearch wrote: »

Hijackthis was downloaded, but it won't run/install. Everytime I double click it it shows the little eggtimer for a few seconds and then nothing happens

try renaming that

dsunsfh.exe or whatever

aliEnRIK

Run LSPFIX

Download SPYBOT (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure TEA TIMER is UNTICKED on installation)
http://www.filehippo.com/download_spybot_search_destroy/
UPDATE and IMMUNISE (Make sure it reads ZERO unprotected) and SCAN


Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_superantispyware/
UPDATE and PERFORM COMPLETE SCAN

What anti virus do you have now?

Get TASK MANGER running. Can you not switch off whatever looks dodgy then try the av stuff?

wordsearch

AlienRik, I tried renaming that and malware to random letters and neither would run. I then tried renaming them to things that sounded like games and still, nothing. It is smarter than me, LOL

Also, nothing looks dodgy on task manager. I have watched it like a hawk and googled every single thing that wasn't immediatley obvious as to what it was, and all of them are things that should be there.

aliEnRIK

see if you can run any ONLINE scans (Usually need to be run within internet explorer)


http://www.bitdefender.com/scan8/ie.html

Try an online scan here at Kaspersky
Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.

• The program will install and then begin downloading the latest definition files.
• After the files have been downloaded on the left side of the page in the Scan section select My Computer
• This will start the program and scan your system.
• The scan will take a while, so be patient and let it run.
• Once the scan is complete, click on View scan report
• Now, click on the Save Report as button.
• Save the file to your desktop.
• Copy and paste that information in your next post.

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

1. Check (tick) this box: YES, I accept the Terms of Use.
2. Click on the Start button next to it.
3. When prompted to run ActiveX. click Yes.
4. You will be asked to install an ActiveX. Click Install.
5. Once installed, the scanner will be initialized.
6. After the scanner is initialized, click Start.
7. Uncheck (untick) Remove found threats box.
8. Check (tick) Scan unwanted applications.
9. Click on Scan.
10. It will start scanning. Please be patient.
11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.

Here some instructions for the above;

Please run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!

• Follow the Instruction here for installation.
• Accept the License Agreement.
• Once the ActiveX installs, Click Full System Scan
• Once the download completes, the scan will begin automatically.
• The scan will take some time to finish, so please be patient.
• When the scan completes, click the Automatic cleaning (recommended) button.

Click the Show Report button and Copy & Paste the entire report in your next reply.

wordsearch

Are there any scanning programs that don't have really obvious titles? As it won't let me on the website or won't let me run anything where the title makes it obvious what it is, even when I rename it.

EDIT: I can't go to the website of any of the scanners you have listed above, in either Firefox or IE.

aliEnRIK

Combofix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Dr Webs CUREIT
http://www.freedrweb.com/