Orange problems with Simplyfone?

Del_Boy_Gupta

Hi I have been using my xnet mins with simplyfone to make free calls up until yesterday but when I have tried all day today the call gets rejected or it is constantly engaged.

Having checked the simply-fone website there is nothing there that states that there is a problem , but I was wondering whether anyone else was experiencing the same problem today?

I have emailed simply fone but not had a reply back yet.

avi_3

It probably says network busy. This happens very often during peak times

Del_Boy_Gupta

well the funny thing was it worked on my mums orange handset but not mine or my wife's!

laxatif

07744 working good for me last 48 hours - but i got an email back from them [after my complaint of engaged...] that they doing 'upgrade' work :cool:

webkami

laxatif wrote:

07744 working good for me last 48 hours - but i got an email back from them [after my complaint of engaged...] that they doing 'upgrade' work :cool:

Who are them? Orange or SF?

Personally for me there is some load in peak hours, but works great in evenings.

laxatif

Agree that orange evening quality/connection better via SF
funny that O2 connection & quality much better at all times...

So yea, mebbe the 'upgrade' is orange not SF?!

desiman

its engaged for me too, today & yesterday
im on o2

mobilegossip

desiman wrote:

its engaged for me too, today & yesterday
im on o2

Working fine for me on both 07744. Have used it a few times yesterday/ today to call 0845/0870 numbers from my Orange Contract.Why pay when you can use inclusive minutes.

tOpCaT_3

Same problem for me. I'm on O2 and was trying to ring yesterday and today. Just got engaged tone. I suspect that the mobile operators have noticed and have cunningly barred it to give an engaged tone. My reasoning is that I could call it from my phone on my desk at work, but it was engaged when dialing from my mobile.

tOpCaT_3

UPDATE: Just managed to use the number to ring my brother in America for free! Maybe it was a problem with Simplyfone and not O2.

redux

tOpCaT, sorry to be rude, but what is the point of using it from your work phone, for calls to USA? Even if you are not paying the firm's phone bill, you could be less wasteful and use an 0844 number instead, from a wide range of suppliers including Simply-Fone.