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Please could somebody Post BASIC instructions on Broken laptop.

2

Comments

  • brownb2
    brownb2 Posts: 15 Forumite
    If no disks were sent with the laptop, but you have a Vista genuine certificate of authenticity (e.g. on a label on the bottom of the laptop) you most likely also have a (manufacturer provided) recovery partition on the laptop, which is separate from your Windows installation.

    Typically new Windows laptops have two ways of restoring them:

    - A recovery partition (an area hidden on the hard disk - this is NOT the same as Windows restore, but recovers all of the Windows part of the disk to a new state).
    - From a self (laptop) burned Windows "recovery CD" you are told in the laptop instructions to create as soon as possible - which also contains the same contents as the recovery partition. This is not the same as a genuine windows disk - it also contain the drivers specific to your laptop (i.e. allows it to control the hardware) and cannot be installed on another machine. To create this is usually quite simple in Windows and requires a few clicks on a "wizard" (on a HP laptop this is in a "recovery manager" application). This is in case you bust both hard disk partitions - and it's so the laptop manufacturer doesn't need to provide a genuine Windows disk.

    Google for your laptop make and number plus "recovery partition". Since you probably won't have made the recovery disk I guess your only (legal) choice is to hope the recovery partition didn't get fried. If it is still there, a special key combination on switching the laptop on will start the recovery process from the partition and put Windows back onto it for you.

    Hope this helps.
    Thank You so much for your replies.

    This is just a laptop he soley uses for playing Yughioh online and chatting online with -as its just a windows vista basic,
    Not really anything esle of importance stored on it.
    Use big PC with seperate hard drive for important/sentimental stuff.

    Absolutely no discs were sent with laptop
    ( Its a Fujitsu Siemens Amilo Li2727)
    Just has a proof of licence certificate of authenticity.

    Thankyou again for your replies, It's very much appreciated.
    Regards
    *Sparkle*
  • maximus0983
    maximus0983 Posts: 296 Forumite
    Part of the Furniture
    For that select administrator and leave the password blank and press ok.

    Dont do this too many times as you might lock yourself out.
    Scrimping and saving!
  • old_codger1
    old_codger1 Posts: 250 Forumite
    OOh Just got a system recovery screen come up asking for user name and password we havent set any ......help!
    Have you tried just pressing <ENTER>?

    Never mind :)
  • Lol I pressed the drop down menu and found sons name on list pressed that and the enter ......It worked LOL

    Figers crossed Its gone into recovery now.

    Thank you all for your time and patience!
    Regards
    *Sparkle


    * Update *

    13:53
    Tried restoring to factory settings started off fine and then came up with a blue screen telling me
    Aproblem has beeen detected and windows has been shut down to prevent damage to to your computer


    ............. Load sof blurb and then technical information

    *** STOP: 0X0000001A (0X00041287,0X00000018,0X00000000,0X00000000)

    I think its fried :*!!

    Thanx all anyway
    At least you tried
    Regards
    * Sparkle*
  • gjchester
    gjchester Posts: 5,741 Forumite
    Just found fujitsu recovery Thank You SOOO much It looks like your walk through has helped! I really do appreciate it! Its now asking if I want to back up factory default settings or Restore factory default settings.
    Thanks for all your help
    Regards
    *Sparkle*

    The asking for administrator / password will be to access/ repair the old installation. Go through the restore factory defaults settings.

    Remember once you get it up and running you'll need to run windows update and install your Anti virus and Firewall software ASAP, before it gets knobbled again.

    It's also worth checking the paperwork and the options in the laptop tofind out how to burn the recovery media to disk, otherwise you'll have to buy it if the hard drive dies totally.
  • i Think its dead now as its refusing to boot up and asking for the windows disc to be installed .
    Thank you all for your efforts
    Regards
    *Sparkle
  • old_codger1
    old_codger1 Posts: 250 Forumite
    i Think its dead now as its refusing to boot up and asking for the windows disc to be installed .
    Thank you all for your efforts
    Regards
    *Sparkle
    Do you mean it won't even power on?
  • gjchester
    gjchester Posts: 5,741 Forumite
    i Think its dead now as its refusing to boot up and asking for the windows disc to be installed .
    Thank you all for your efforts
    Regards
    *Sparkle

    I'm guessing here you've tried to repair it. Do the F8 things again this time select restore factory defaults, that should restore it to as it was before you powered it on.

    If that fails it's most likely a hardware issue and (and I don't mean this to sound bad but it will) beyond your technical skill, and you need to seek help. Where abouts in the UK are you?
  • mr_fishbulb
    mr_fishbulb Posts: 5,224 Forumite
    Part of the Furniture Combo Breaker
    Please is there a BASIC step by step guide to this somewhere.
    10 PRINT "Try to fix the laptop"
    20 INPUT "Is the computer still broken? (Y or N): ", X$
    30 IF X$ = "Y" OR X$ = "y" THEN GOTO 10
    40 PRINT "Yay! It's Fixed"
    50 END

    Hahaha couldn't resist :j
  • Do you mean it won't even power on?

    Thank You

    It turns on but immediately goes to a screen that tells me to install the windows disc.


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