confused, bt bill

adam2484

hi,
i got my bt bill, im on option 1 and so the line rental should be 11quid ish. but my quarterly bill only came to £20.76 - how does that work?

also because i hardly ever use the phone is it right that if i were to switch to the light user scheme i wouldn't be able to call 0845/0870 numbers, someone told me that.

any help appreciated.

thanks

heatherw_01

I am not sure why your line rental was that low as that £11 is monthly

You cannot use broadband if you change to the light user scheme.

topherxp

adam2484 wrote:

hi,
i got my bt bill, im on option 1 and so the line rental should be 11quid ish. but my quarterly bill only came to £20.76 - how does that work?

also because i hardly ever use the phone is it right that if i were to switch to the light user scheme i wouldn't be able to call 0845/0870 numbers, someone told me that.

any help appreciated.

thanks

Did you have any credits on your bill or is it your first bill. Check the bill ID, is it I001 or Q001 and what dates do your service charges cover you for.

You will be able to ring 0845/0870 numbers, although you will lose out on the 5.5p/hour discount and the call charges will be standard rates.