internet probs.programs missing???

shaun40400

have the log but cant copy it to the stick to post here

shaun40400

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:33:33, on 28/03/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\igfxext.exe
C:\DOCUME~1\Shell\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\MsiExec.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
F:\New Folder\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9090
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - !!0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - !!0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - !!1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - !!5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - !!6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - !!90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: Acer eDataSecurity Management - !!5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - !!90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O3 - Toolbar: &Windows Live Toolbar - !!21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Preload] C:\Windows\RUNXMLPL.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 1
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [systray] C:\windows\mstre8.exe
O4 - HKLM\..\Run: [BVRPLiveUpdate] C:\Program Files\Avanquest update\Engine\Setup.exe -s /PATCH,/SRCUPDATEC:\DOCUME~1\ALLUSE~1\APPLIC~1\SONYER~1\SONYER~1\LIVEUP~1\LISTOF~1.DAT
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ie\msntabres.dll.mui/229?04b083194b4e492fab7bdfe2e915540b
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-ie\msntabres.dll.mui/230?04b083194b4e492fab7bdfe2e915540b
O9 - Extra button: Blog This - !!219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - !!219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: !!138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: !!67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: eLock Service (eLockService) - - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 14590 bytes

shaun40400

still cant transfer the log

aliEnRIK

FIX these in hijack ~
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - !!0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - !!0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: (no name) - !!5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O3 - Toolbar: (no name) - !!90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
O4 - HKLM\..\Run: [systray] C:\windows\mstre8.exe


Then shutdown Norton
and run COMBOFIX
(rename if need be)
Hopefully youll be able to post the log here it creates (REALLY need it one way or another)

shaun40400

norton was deleted before
just tried through add remove prog
says module cant be found
but still listed

shaun40400

now say lappy dont have windows recovery concole,,
int acc needed
ob not available

aliEnRIK

I didnt mean to uninstall norton. Just to stop it from running

And your shortened way or wording confuses me to be honest

int acc? ob?

shaun40400

sorry about that very hard to do anything with a screaming 7mth old in the arms
ComboFix 09-03-27.02 - Shell 2009-03-29 7:22:26.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.145 [GMT 1:00]
Running from: F:\ComboFix.exe
AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *enabled*
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Temp\log.txt
F:\autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

---

\Service_PCIDump


((((((((((((((((((((((((( Files Created from 2009-02-28 to 2009-03-29 )))))))))))))))))))))))))))))))
.

2009-03-28 19:24 . 2009-03-28 19:24 <DIR> d

---

c:\program files\Malwarebytes' Anti-Malware
2009-03-28 19:24 . 2009-03-26 17:49 38,496 --a

---

c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-28 19:24 . 2009-03-26 17:49 15,504 --a

---

c:\windows\system32\drivers\mbam.sys
2009-03-28 18:18 . 2009-03-28 18:18 296,462 --a

---

c:\windows\~DFEF6B.tmp
2009-03-28 17:45 . 2008-12-21 00:15 6,066,688

---

c:\windows\system32\dllcache\ieframe.dll
2009-03-28 17:45 . 2007-04-17 10:32 2,455,488

---

c:\windows\system32\dllcache\ieapfltr.dat
2009-03-28 17:45 . 2007-03-08 06:10 991,232

---

c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-28 17:45 . 2008-12-21 00:15 459,264

---

c:\windows\system32\dllcache\msfeeds.dll
2009-03-28 17:45 . 2008-12-21 00:15 383,488

---

c:\windows\system32\dllcache\ieapfltr.dll
2009-03-28 17:45 . 2008-12-21 00:15 267,776

---

c:\windows\system32\dllcache\iertutil.dll
2009-03-28 17:45 . 2008-12-21 00:15 63,488

---

c:\windows\system32\dllcache\icardie.dll
2009-03-28 17:45 . 2008-12-21 00:15 52,224

---

c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-28 17:45 . 2008-12-19 10:10 13,824

---

c:\windows\system32\dllcache\ieudinit.exe
2009-03-25 17:56 . 2009-03-25 17:56 552 --a

---

c:\windows\system32\d3d8caps.dat
2009-03-25 16:53 . 2004-08-05 04:00 221,184 --a

---

c:\windows\system32\wmpns.dll
2009-03-23 19:18 . 2009-03-23 19:18 <DIR> d

---

c:\documents and settings\Shell\NTI-Shadow
2009-03-23 11:48 . 2009-03-23 11:48 <DIR> d--h

---

c:\windows\system32\GroupPolicy
2009-03-23 10:22 . 2009-03-23 10:22 <DIR> d

---

c:\program files\Xvid
2009-03-23 10:22 . 2009-03-23 10:22 <DIR> d

---

c:\program files\Safari
2009-03-23 10:21 . 2009-03-23 10:21 <DIR> d

---

c:\program files\Norton Internet Security
2009-03-03 11:54 . 2007-10-30 20:55 625,032 --a

---

c:\windows\system32\SymNeti.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-23 09:24

---

d

---

w c:\program files\Common Files\Symantec Shared
2009-03-23 09:22

---

d

---

w c:\program files\FrostWire
2009-03-23 09:21

---

d

---

w c:\program files\Symantec
2009-03-03 10:56

---

d

---

w c:\documents and settings\All Users\Application Data\Symantec
2009-03-03 10:06

---

d

---

w c:\program files\Microsoft Silverlight
2009-03-02 21:49

---

d

---

w c:\documents and settings\Shell\Application Data\Apple Computer
2009-02-24 23:43

---

d

---

w c:\documents and settings\Shell\Application Data\FrostWire
2009-02-18 21:54

---

d

---

w c:\documents and settings\All Users\Application Data\Microsoft Help
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2008-12-02 3882312]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-05 15360]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" [2008-02-20 356352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Preload"="c:\windows\RUNXMLPL.exe" [2007-04-21 20480]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-17 761945]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2005-06-12 53248]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-01-09 68640]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-09 52256]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-04-28 84640]
"osCheck"="c:\program files\Norton Internet Security\osCheck.exe" [2007-04-28 26248]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-05 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-05 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-05 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-05 455168]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-13 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-13 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-13 138008]
"Acer ePresentation HPD"="c:\acer\Empowering Technology\ePresentation\ePresentation.exe" [2007-03-02 208896]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2007-07-04 475136]
"Boot"="c:\acer\Empowering Technology\ePower\Boot.exe" [2006-03-15 579584]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2007-05-28 342528]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2007-07-11 421888]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2007-06-14 850704]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-07 57344]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-29 583048]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-21 136600]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-11-07 111936]
"RTHDCPL"="RTHDCPL.EXE" [2007-05-29 c:\windows\RTHDCPL.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-05 15360]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-08-24 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2008-01-24 45056]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.dvacm"= c:\progra~1\COMMON~1\ULEADS~1\Vio\Dvacm.acm
"msacm.ulmp3acm"= c:\progra~1\COMMON~1\ULEADS~1\MPEG\ulmp3acm.acm
"msacm.mpegacm "= c:\progra~1\COMMON~1\ULEADS~1\MPEG\mpegacm.acm

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD\\PowerDVD.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Sony Ericsson\\Sony Ericsson Media Manager\\MediaManager.exe"=

R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [2008-01-11 30312]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-01-09 55136]
R2 SeaPort;SeaPort;c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2008-12-04 226640]
S3 fsssvc;Windows Live Family Safety;c:\program files\Windows Live\Family Safety\fsssvc.exe [2008-12-08 533344]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2007-02-10 29178224]
S3 NTPASp50;NTPASp50 NDIS Protocol Driver;c:\windows\system32\drivers\NtpaSp50.sys [2008-01-24 17536]
S3 s916bus;Sony Ericsson Device 916 driver (WDM);c:\windows\system32\drivers\s916bus.sys [2008-11-14 83496]
S3 s916mdfl;Sony Ericsson Device 916 USB WMC Modem Filter;c:\windows\system32\drivers\s916mdfl.sys [2008-11-14 15016]
S3 s916mdm;Sony Ericsson Device 916 USB WMC Modem Driver;c:\windows\system32\drivers\s916mdm.sys [2008-11-14 109992]
S3 s916mgmt;Sony Ericsson Device 916 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s916mgmt.sys [2008-11-14 103976]
S3 s916obex;Sony Ericsson Device 916 USB WMC OBEX Interface;c:\windows\system32\drivers\s916obex.sys [2008-11-14 100008]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\!!6f7dc8fa-ca43-11dc-b594-001c2635f416}]
\Shell\AutoRun\command - F:\setupSNK.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-eLockMonitor - c:\acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe
HKLM-Run-BVRPLiveUpdate - c:\program files\Avanquest update\Engine\Setup.exe


.

---

Supplementary Scan

---

.
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=127.0.0.1:9090
IE: &Search
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Open in new background tab - c:\program files\Windows Live Toolbar\Components\en-ie\msntabres.dll.mui/229?04b083194b4e492fab7bdfe2e915540b
IE: Open in new foreground tab - c:\program files\Windows Live Toolbar\Components\en-ie\msntabres.dll.mui/230?04b083194b4e492fab7bdfe2e915540b
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-29 07:29:52
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.

---

Other Running Processes

---

.
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\windows\system32\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\wbem\wmiapsrv.exe
c:\acer\Empowering Technology\eLock\Service\eLockServ.exe
c:\windows\system32\msiexec.exe
c:\windows\system32\msiexec.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\iPod\bin\iPodService.exe
c:\docume~1\Shell\LOCALS~1\Temp\RtkBtMnt.exe
c:\progra~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
.
**************************************************************************
.
Completion time: 2009-03-29 7:33:46 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-29 06:33:42

Pre-Run: 9,959,657,472 bytes free
Post-Run: 11,220,357,120 bytes free

199 --- E O F --- 2009-03-28 22:40:15

shaun40400

norton was out of date
the lappy we r trying to repair has no sec for ages

?? norton appears to be deleted?
yet in sec centre says norton is protecting your computer??

aliEnRIK

Ive just got in from nightshift so a tad groggy at the mo

Use the Norton removal tool
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Download AVIRA ANTI VIRUS PERSONAL (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_antivir/

Update and run a full scan with Avira (Your new anti virus)

Ill check your log when im more awake