Getting out of a contract?

jumper_2

redux wrote:

jumper do you have any dealings with mobile companies that do not involve your persistent threats of legal action and allegations here that they are screwing everybody?

some people here might take the view that this is not useful advice

T-Mobile have screwed me before. Vodafone have screwed me. O2 have screwed me twice.

I have taken legal action and won against all the above (O2 x 2) for deliberate overcharging etc. some people on here smell rats when for example they're inclusive minutes allowance is 'unavailable'. others can't be helped i think my advice is more helpful than people who think they are clever by posting "they are to be bound by uk trading regulations" etc etc.

I have taken to the small claims court and won against CPW, Dialaphone..to name a few.

I used to work in the field, and you'd be suprised that Vodafone have accountants working billing systems to maximise their revenue..at the expense of good legitimate fair practice. Don't be naive to think otherwise.

Of course they will threaten your credit record but if you know you are right stick with and mention section 13.7 of the UK banking code which states they cannot record a debt on your credit record for an amount in dispute. You can always enter a notice of correction on your credit record too which indicates why it is wrong..until you successfully get it removed.

Oh, and guess what, I never have any problem getting new contracts the companies objective is always to make money!!

redux

jumper wrote:

T-Mobile have screwed me before. Vodafone have screwed me. O2 have screwed me twice.

I have taken legal action and won against all the above (O2 x 2) for deliberate overcharging etc.

I have taken to the small claims court and won against CPW, Dialaphone..to name a few.

Vodafone have accountants working ... at the expense of good legitimate fair practice.

Not everybody on here is a professional litigant.

Even if you have actually won this extraordinary number of disputes, that still does not mean they are all crooks as your allegations of fraud and false accounting imply. Be aware that this website may be liable for your remarks.

jumper_2

redux wrote:

Not everybody on here is a professional litigant.

Even if you have actually won this extraordinary number of disputes, that still does not mean they are all crooks as your allegations of fraud and false accounting imply. Be aware that this website may be liable for your remarks.

I think again here your logic is fundamentally flawed. It is precisely because I have had so many problems that I believe them to be crooks, with full knowledge of what they are doing rather than being simply useless.

Dialaphone does not get rich by paying every cashback claim and their employees do not get bonuses or credit from their managers for doing so either. Often valid claims will be thrown out as seen on these very boards and others. In this case you really need to fight your corner.

Take small claims action? It costs Dialaphone only an extra £30 and very, very people go this far even though almost all would be successful. £30 extra is quite frankly no incentive for these companies to behave properly. By not paying valid claims, they make much more than the few £30s incurred.

O2 call centre staff are frequently told to say they cannot process refunds it needs a manager yet they can. Rather, and with particular relation to Online customers, they have so many people calling their under pressure team leaders are simply telling their subordinates "no more refunds today".

I hope I can open some peoples eyes to the fact that just as they are after a good deal the mobile phone company wishes to maximise their profit from you.

It really doesn't help when people think they are being clever and claiming the site will be responsible for my comments, firstly they are all true and if not already proven to a criminial level of proof could very easily be done so. Secondly they would only be in danger if when asked to remove them they kept them up. Hence the big orange writing at the top of each page "Report Spam, Offensive, Racist or Libellous Posts/PMs or other illegal content"

redux

I have had four refunds from O2 without reference to a manager; two of them were spontaneously made by the company. Unless you have worked in an O2 call centre your comments about how they train staff may be total fabrication.

Every company wants to maximise its revenues and profits; that is scarcely news to anyone. But you are alleging systematic malpractice and fraudulent billing generically spread throughout the industry. It is one thing to say tariffs are too high, eg roaming, but it is quite another to say they are falsely billing for services not provided. I'll thank you not to sneeringly describe as too clever someone who objects to made-up information.

And none of your vendetta against these companies is in any way relevant to the OP's enquiry.

jumper_2

I can play you many recordings of O2 call centre staff saying they are not authorised to make refunds and also another of one gentleman taking the !!!!!! & describing the whole lying sharade game in quite a lot of detail. You'll be lucky if you can get a manager on the phone as he told me they are trained to say "s/he's in a team leader meeting". This might not be illegal but it is a systematic fob-off, for instance.

Could you please highlight my "made up information" or where I said "they are falsely billing for services not provided"? I'm really at a loss.

I don't have a vendetta as I always win. In other words I'm not a troublemaker with too much time of my hands, unlike some others I might mention.

It is relevant as I have successfully ended contracts early myself due to breach of contract, made no difference in monetary terms as would have been fully covered by cashback (if it was paid ) but i won on priniciple.

redux

jumper wrote:

Could you please highlight my "made up information" or where I said "they are falsely billing for services not provided"? I'm really at a loss.

since mobile networks will screw you every which way they will probably give u plenty grounds for terminating due to breach of their contract on their part long before the 18 mnths is up.

It is not the intent of these companies to screw people and pervert contracts

Vodafone have accountants working billing systems to maximise their revenue..at the expense of good legitimate fair practice.

This is very close indeed to an allegation of illegal false billing. If you do actually have more grounds than this overblown tirade, then report it to the Police. If not, then shut up.

jumper_2

redux wrote:

It is not the intent of these companies to screw people and pervert contracts

This is very close indeed to an allegation of illegal false billing. If you do actually have more grounds than this overblown tirade, then report it to the Police. If not, then shut up.

As Mourinho says, it's a shame when people with low intelliegence open their mouth.

Is fobbing customers off a police matter too? I don't think the Police will be able to help much with regards to debateable Vodafone billing mispractices (accountants skewing the billing in their favour isn't something you get a knock at the door from); on the other hand the regulator may and has many times in the past. It's because of people like me that the loopholes get tightened when they are reported.

It is not the intent of these companies to screw people and pervert contracts

What exactly do you bring to the party? It's hardly your whit, intelligence or anything else is it?

I recommended him to check very carefully T-Mobile have acted properly with their contract, if not he could cancel.

redux

jumper wrote:

As Mourinho says, it's a shame when people with low intelliegence open their mouth.

You asked for cases where you had made certain allegations, and I gave two examples of your speculation about policy within two multi-national companies.

jumper wrote:

What exactly do you bring to the party? It's hardly your whit, intelligence or anything else is it?

The reward is this dragging the level of debate down to personal abuse.

jumper_2

Well you can let people read the thread for themselves then and decide if someone telling them T-Mobile is a German "multi-national" is more helpful than someone explaining why O2 didnt refund them/let them speak to a manager, which of course will be a frequently observed occurence.

For the record however, you can apply to be a Vodafone accountant and view a full description on their website. No wonder you are not familiar with legal matters (despite your attempts to make it sound like you are) because you have proven the grand sum of nothing with your quotes other than you seem to be an idiot.

"It is not the intent of these companies to screw people and pervert contracts"

People are looking for facts!! Not your groundless opinions. If you want to argue O2 are not trying to screw people, point out how plz. We all await to hear it with baited breath.

redux

jumper wrote:

Well you can let people read the thread for themselves then and decide if someone telling them T-Mobile is a German "multi-national" is more helpful than someone explaining why O2 didnt refund them/let them speak to a manager, which of course will be a frequently observed occurence.

For the record however, you can apply to be a Vodafone accountant and view a full description on their website. No wonder you are not familiar with legal matters (despite your attempts to make it sound like you are) because you have proven the grand sum of nothing with your quotes other than you seem to be an idiot.

"It is not the intent of these companies to screw people and pervert contracts"

People are looking for facts!! Not your groundless opinions. If you want to argue O2 are not trying to screw people, point out how plz. We all await to hear it with baited breath.

I countered a suggestion about a T-mobile UK contract being negotiable in America.

O2 do make refunds without any contention, two automatically as I said, but neither this or your thread-hijacking tirades against several companies are of any relevance whatsoever to one T-mobile contract.

If you think that fabricated remarks about company policy and personally abusive attacks on others' intelligence is the standard of discussion that belongs here, then you may be in the wrong place.