Halifax took standing order out day early and put tomorrows date!

Kzlnd

Lady_K wrote:

Standing orders can only (or should only) be able to be changed by the account holder or halifax if you ask them but not on thier own. Its direct debits that can be changed by companies so its something wrong with Halifax system. I'll be glad when the halls fees are all paid up so she can then close the standing order but shes having to check it everyday as it changes the date and the amount to come out at whim or just one of them sometimes. The £900 came out early and should have been £200 and Halifax are doing absolutely nothing about it. She has wrote to them aswell as phoned but they wont take any responsibility or even seem to care to want to look into this serious problem as I see it

Ack! :embarasse Yes of course it is, ooops got a little mixed up there. :rotfl:
But, mine was certainly a standing order that was taken out a day earlier (and not a direct debit) as in your daughters case.