Advice please re a buyer

Blairweech

I've just been reading that Paypal sucks site - very interesting. Paypal/Ebay really are becoming an illegal monopoly - they do (or don't do)a lot of things I wasn't aware of.

seabiscuit_2

soolin wrote:

Ebay charge a £15 fee but paypal don't, so I'm not sure where all the £15 mentions are coming from.

Going through the dispute centre on paypal as though I wa smaking a claim still doesn't bring up any mention of a payment:

I agree

In the couple of paypal disputes I have started in the last couple of months (new sellers describing items of clothing as perfect that then arrive with damage / wash bobbling etc) I have never been charged the £15 or I would never have started the complaints as each time the item was under £15 and I have recieved refunds (partial and full)

and of Soolin is correct in the start NPB process asap - wait for the item and see exactly what the damage is - I wonder if they bought it for an event and now they have worn it they dont want to wear it again (ala Marks & Spencers refunds)

zorber

seabiscuit wrote:

I agree

In the couple of paypal disputes I have started in the last couple of months (new sellers describing items of clothing as perfect that then arrive with damage / wash bobbling etc) I have never been charged the £15 or I would never have started the complaints as each time the item was under £15 and I have recieved refunds (partial and full)

and of Soolin is correct in the start NPB process asap - wait for the item and see exactly what the damage is - I wonder if they bought it for an event and now they have worn it they dont want to wear it again (ala Marks & Spencers refunds)

Both of the paypal complaints i have won i got charged £15 !!!! even though on one i never recieved the item would have been better doing a credit card charge back instead. :mad: :mad:

so https://www.paypalsucks.com

zorber

Soolin
what do you recon my chances are doing a credit card charge back to reclaim the £15 paypal deducted.
thanks

soolin

zorber wrote:

Soolin
what do you recon my chances are doing a credit card charge back to reclaim the £15 paypal deducted.
thanks

Mmmm, I wonder if that might work. The Daily Mail article yesterday about Paypal said they are governed by the FSA regs so it is worth a try.

Soo

Warriorsith

soolin wrote:

gilly41. as soon as paypal have refunded her make sure you start the NPB on her, it is allowed and the NPB will go through. At least that way you get your FVFs back and it might make her think twice about trying this again.

Soo

Just for future referance what do NPB & FVF's mean?

soolin

Warriorsith wrote:

Just for future referance what do NPB & FVF's mean?

NPB = Non paying bidder

FVF= Final Value fees

Sorry, we tend to abbreviate everything on here!

Soo

Blairweech

soolin wrote:

Mmmm, I wonder if that might work. The Daily Mail article yesterday about Paypal said they are governed by the FSA regs so it is worth a try.

Soo

I thought that didn't apply to them because technically they're not a bank? Maybe I'm confusing the FSA with something else.

soolin

Blairweech wrote:

I thought that didn't apply to them because technically they're not a bank? Maybe I'm confusing the FSA with something else.

The FSA is the Financial services authorities, so not just limited to banks.

SOo