The Mystery Shopping thread - VII

MO2

Same here for TNS - error message when tried to log in

Scaredy_Cat_3

culchied wrote: »

Could some kind soul PM me details of who the client is? There are none showing on my GR

Have sent you a PM

By the way, TNS is broken for me, too!

jdan9

Hey everybody. I've just had a rather silly email from RE regarding a client query. I've written a response but I'm not sure if it's too far - I don't really want to get sacked. Anybody online now volunteer to read through it and tell me if I should moderate it a bit?

Scaredy_Cat_3

TNS working again!

mharzuk

jdan9 wrote: »

Hey everybody. I've just had a rather silly email from RE regarding a client query. I've written a response but I'm not sure if it's too far - I don't really want to get sacked. Anybody online now volunteer to read through it and tell me if I should moderate it a bit?

Have sent a PM with my e-mail address if you want another opinion.

MikeLB

jdan9 wrote: »

Hey everybody. I've just had a rather silly email from RE regarding a client query. I've written a response but I'm not sure if it's too far - I don't really want to get sacked. Anybody online now volunteer to read through it and tell me if I should moderate it a bit?

I had one today as well from RE for an Electrical shop - i pointed out that to browse a 1 meter glass cabinet for 20 minutes was an unrealisitc expecation of the client who queried the report .....

Loolabell_2

jdan9 wrote: »

Hey everybody. I've just had a rather silly email from RE regarding a client query. I've written a response but I'm not sure if it's too far - I don't really want to get sacked. Anybody online now volunteer to read through it and tell me if I should moderate it a bit?

I'm online at the moment if you want copy and paste onto a message...

humphriess

Hi, Am doing a job for RE next week. It involves visiting a garden centre and making a purchase of any product. You get £10 towards your purchase. If i buy a few things that add up to £10, does anyone know if i will get reimbursed the full £10 or just the cost of one of the items on my bill?
thanks in advance
Sarah

mharzuk

humphriess wrote: »

Hi, Am doing a job for RE next week. It involves visiting a garden centre and making a purchase of any product. You get £10 towards your purchase. If i buy a few things that add up to £10, does anyone know if i will get reimbursed the full £10 or just the cost of one of the items on my bill?
thanks in advance
Sarah

You should get the full £10 if you go over that amount but if you only spend £9.99 you will get £9.99 back.

jdan9

humphriess wrote: »

Hi, Am doing a job for RE next week. It involves visiting a garden centre and making a purchase of any product. You get £10 towards your purchase. If i buy a few things that add up to £10, does anyone know if i will get reimbursed the full £10 or just the cost of one of the items on my bill?
thanks in advance
Sarah

RE only refund what you spend. If you buy several items, you will be reimbursed the full spend, i.e. 3 items at £3.30 each, you will get £9.90. Unless they specifically say in the job notes that you must only purchase one thing.