OMG 334 infected files found

aliEnRIK

steph ~ he was taking the p*ss saying that it would have been quicker to format the hard drive and start from scratch

Id suggest alternating weekly scans with Malwarebytes, Spybot and SAS

toejumper

Oh im realy [EMAIL="!!!!"]!!!![/EMAIL] at this techie stuff, I thought id done something wrong. how did my pc get in such a state anyway, will do all the scans that you have suggested. i can sleep now all the nasties have gone iv been having nightmares about my hole identity being stolen and all my bank accounts have been raided :eek: THANK YOU

aliEnRIK

Id feel happier if you can get COMBOFIX to run

toejumper

Will try it again and see what happens, is there another route i could try

aliEnRIK

Download from HERE
Right click it
Select RENAME
Call it 'COM'
Double click COM.exe

toejumper

No good tryed that, also tryed to open it from c file needs to know who created it, still getting a blank screen.

toejumper

Hi, tryed combofix again still blank screen, is there anything else you would like me to do. probably going to ask some stupid questions now. will my daughters memory stick be infected, and the memory card for my mobile phone, is it ok to shop on line and can i enter my details in some competition that i have been entering. sorry if im being a thick

aliEnRIK

Try DR WEBS CURE IT
Will auto QUICK scan. After that set to a FULL scan (probably take hours)

Quite possible that the usb sticks infected
Possible (but less so) that the phones memory card is infected
At this stage I personally wouldnt do anything of the sort online

toejumper

Thanks will do the above, no i wasn`t going to put the memory stick in just in case we end up at square 1 again, its going in the bin, i was more bothered about the phone memory card. is it posible that all this rubbish has come from the school computer via the memory stick, thanks steph

Reluctant_spender

If the usb stick is infected I can signpost you to a program that will sort that out and all other possibly infected devices - but for now I would run Dr Web as posted by Rik above.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:

• Double-click on launch.exe to start the program.
• Cancel any prompts to download the latest CureIt version and click Start.
• At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
• The Express scan will automatically begin.
  (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
• If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
• When complete, click Select All, then choose Cure > Move incurable.
  (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)

• Now put a check next to Complete scan to scan all local disks and removable media.
• In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
• Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
• When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
• Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
• In the top menu, click file and choose save report list.
• Save the DrWeb.csv report to your desktop.
• Exit Dr.Web Cureit when done.
• Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
• After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)