We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Would I be wrong to expect........
Smart_But_Casual
Posts: 806 Forumite
I bought a PS3 game for my lad and when it came the instruction booklet was missing.
I contacted the buyer twice asking where it was and why wasn't its absence mentioned in the listing as I wouldn't have bid if I'd have known.
Two messages and no reply so I open a paypal dispute, which got their attention.
They then inform me that I should have asked in the instructions were included and therefore it's my fault!
Now, I'm not best pleased and have escalated it to a claim but the real question is, was I wrong to expect the instructions in with the game and is it worth a neg'?
I contacted the buyer twice asking where it was and why wasn't its absence mentioned in the listing as I wouldn't have bid if I'd have known.
Two messages and no reply so I open a paypal dispute, which got their attention.
They then inform me that I should have asked in the instructions were included and therefore it's my fault!
Now, I'm not best pleased and have escalated it to a claim but the real question is, was I wrong to expect the instructions in with the game and is it worth a neg'?
Terms & Conditions Apply
0
Comments
-
Did they mention it in their listing? Was it listed as new in packaging etc?Undergrad law student. Take my advice with a pinch of salt! :rotfl:0
-
You do realise you can just download them in pdf form off the producers website?0
-
VanyaHargreeves wrote: »Did they mention it in their listing? Was it listed as new in packaging etc?
All their listing said was "USED BUT FROM A SMOKE FREE HOME."Terms & Conditions Apply0 -
If it was listed as "used", I personally wouldn't expect the user manuals etc to be sent as well. But you could probably get them off the site, as ArmitageShanks has pointed out
Undergrad law student. Take my advice with a pinch of salt! :rotfl:0 -
VanyaHargreeves wrote: »If it was listed as "used", I personally wouldn't expect the user manuals etc to be sent as well. But you could probably get them off the site, as ArmitageShanks has pointed out
If they were available I would have downloaded them.Terms & Conditions Apply0 -
I would have expected the instruction manual.......
It is the sort if thing you read once and then slip back inside the DVD box.
It is part of the game package and sits inside the DVD box.....
If it wasn't there it shoud have been mentioned.
If you won a used CD you would expect the inlay cover to be there so why should this be any different :rolleyes:0 -
Not wrong to expect it but perhaps wrong to dispute over it if it wasn't mentioned...0
-
IMHO it's eBay, what you see is what you get. I'd never assume anything if it wasn't listed/in the picture.
Open a SNAD and let eBay decide - they usually favour the buyer.0 -
miss-coordinated wrote: »Not wrong to expect it but perhaps wrong to dispute over it if it wasn't mentioned...
Seems odd that the buyer has to check if something is complete.Terms & Conditions Apply0 -
Even if you don't neg him for not sending a complete item. Neg him for not responding and being a prat with his smart !!! answer.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.8K Banking & Borrowing
- 254.5K Reduce Debt & Boost Income
- 455.6K Spending & Discounts
- 247.6K Work, Benefits & Business
- 604.5K Mortgages, Homes & Bills
- 178.6K Life & Family
- 262.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards