Savers Rights: Name & Shame Accounts which hide interest rates

markw5

rb10 wrote: »

NATIONWIDE: Shame. They don't give you the current interest rate inside internet banking (except, curiously, for the now unavailable Members' Reward Bond). However, in their favour interest rates are very easy to find on the main site (you just have to hunt them out).

Signed - great idea

Nationwide have cancelled interest on the Flexiaccount - or so it seems - can anyone tell me? It's not on their site. I'm in the process of moving all my savings from them. They used to be good but now they are taking advantage of the recession and punishing the savers who have been with them for years - at least 20 yrs in my case.

D1zzy

But you just need to login and it gives you the rate against your account

Primrose

Signed and have asked everybody in my e-mail address book to sign too.

dragonwood

Abbey - don't get me started! I am so pleased to read that I am not the only one who thinks that to have the current interest rate on an account somewhere easy to access should be normal practice. I had to phone to ask for mine, waited for several long minutes (even when I had got through the automated malarky!) while a real person tried to search for the answer. Then it was incorrect, I think, who knows, maybe the person in the branch office was incorrect! Someone was anyways. Have since changed my accounts.

Terry_D

As others have said Halifax are easy to see using on-line banking for all savings and current accounts, not for credit card accounts but I'm sure everyone on this forum pays off in full every month anyway . Only thing is they don't tell you when they are going to or even if they have already changed variable rates - I got a right shock when I checked my on-line ISA recently :mad:. I can understand why they might not want to spend huge amounts on posting out this information but an email sent to on-line customers would cost them diddly squat!

Sainsburys good too.

Impet_Limpet

HALIFAX -
PRAISE - variable internet direct websaver thingy mabobbie account the interest rate is displayed on the top right of the page when you check the account. It also displays historical interest amounts for that account.

But

BAD - No notification of the rate change so it was a shock to see it was now only 1%. a quick email or Online paper communication would have been nice (although probably prompted alot of ISA transfers!)

Impet_Limpet

Terry D

RE: Halifax CC Thats odd as on my online statement for my one card it shows the promotional balance, when its due to expire and what it will change to. I do appreciate that many accounts may be different though.

This is off topic but Goldfish paper statements used to give a typical rate and "promotional rates may apply to this account call ********* for details" so you didn't know when 0% BT ended.

pluggy

I rang the telephone banking line for my insant access a/c , with all my a/c details, and no-one can tell me which of their various interest rates I receive..35 mins. and two phone calls later and a visit to the branch, and I'm none the wiser..that must almost be illegal.

opinions4u

Terry_D wrote: »

As others have said Halifax are easy to see using on-line banking for all savings and current accounts, not for credit card accounts but I'm sure everyone on this forum pays off in full every month anyway .

Terry, have you registered your credit card online with them?

It gives up to date (yesterday) transactions and clearly states the rates in a summary box in the online statements as well as the paper one you get through the post.

camilleah

ICICI pretty quick to find interest rates if you know what sort of account you have; there aren't many different accounts. but when you lock your money in a fixed term savings account, with no easy access, they don't tell you what the penalties are for early withdrawal; just tell you you have to be in debt or going bankrupt to withdraw. but their rates are very good so far.