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Quick Help Needed Pls!! Virus!! System Security

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Comments

  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Don't think it has removed system security as I am still getting pop ups.
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Okay, have just run the Malware again and this time it found 3 infected objects. I will post the log below. It stated that all items were removed successfully. However I still have the system security icon showing. Will this disappear when I reboot?? Here is the Malware log

    Malwarebytes' Anti-Malware 1.34
    Database version: 1787
    Windows 5.1.2600 Service Pack 3
    21/02/2009 09:27:43
    mbam-log-2009-02-21 (09-27-43).txt
    Scan type: Quick Scan
    Objects scanned: 64139
    Time elapsed: 3 minute(s), 34 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 2
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    C:\Documents and Settings\Jackie\Start Menu\Programs\System Security (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
    Files Infected:
    C:\Documents and Settings\Jackie\Start Menu\Programs\System Security\System Security.lnk (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Jackie\Desktop\System Security.lnk (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just as I posted that log, I had another pop up from system security :mad: Will I ever get rid of it or is my computer bu**ered!!!
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have now rebooted system again and the system security is still there and popping up warnings! How can I get rid of this please?????
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • Marty_J
    Marty_J Posts: 6,594 Forumite
    You might try restarting in safe mode (tap F8 repeatedly as it's starting up) and running a Malwarebytes' scan then.
  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks, do you think that will work as each time I reboot I lose my internet connections and I have trouble reconnecting (only since I got this system security thing!)

    I can't see how I can get rid of it as it's not showing up in any of my programs and the icon itself has no uninstall option?:confused:
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • Marty_J
    Marty_J Posts: 6,594 Forumite
    Restarting in safe mode should restrict what starts up with Windows. If System Security isn't running, it should be a lot easier to remove.
  • Winjackie
    Winjackie Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Okay, I have tried 3 times to start my PC in safe mode but it won't let me. Each time I get the message "use the up and down arrows to highlight mode" the arrows won't move highlight bar away from "start windows normally". But the arrows work any other time.

    I really can't see how I'm gonna get rid of it.

    Any help appreciated.
    If at first you don't succeed ........ ;) Alternative autism therapies should be free!!
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    You probably have a USB keyboard? They tend to NOT work when trying to enter 'safe mode'

    Download SUPERANTISPYWARE (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_superantispyware/
    UPDATE and PERFORM COMPLETE SCAN


    Then do a fresh hijack log (Or if SAS wont run, run a hijack log anyways)
    :idea:
  • Marty_J
    Marty_J Posts: 6,594 Forumite
    Doesn't Spybot have a feature that allows it to run before Windows starts up?
This discussion has been closed.
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