Does HSBC personalize the online "You might be interested in" banners?

milfordmadness

allthingsconsidered2009 wrote: »

Milford, yes I am talking about HSBC. Never has their online banking suggested ANY lending product to me. But whatever i apply for in terms of borrowing with them - I get

have u been with them long? is ur credit file damn good though? that could be why..... plus you're applying through the bank you use for business and pleasure...

Kavanne

ShelfStacker wrote: »

Individual Review. As in, someone sitting down with you and talking about products that may benefit you, and any plans/financial worries you have and ways the bank could help you rectify them. What Inactive semi-accurately terms a "sales pitch". I'm not sure what would be done/recommended for exceeding the OD though.

No no, it IS a sales pitch. However the customer should decide if the products would save them or not

milfordmadness

allthingsconsidered2009 wrote: »

Business and pleasure mate, business and pleasure.

Been with them since august 08

Ok so give us an idea of credit card limit then for someone with 6mth history?? Not being too nosy like but info would be good to know, best I got offered (elsewhere) was £500 but ive not got best credit files. lol

milfordmadness

allthingsconsidered2009 wrote: »

What do you mean Mil?

how long after you started banking with them did you apply for credit card? Did you do online or in branch and what was the starting limit they gave you? I want to get the hsbc card but scared to apply as refused in december

I may have to wait 6mth til I get a behaviour score.... thats why i'm picking your brains lol

milfordmadness

Kavanne wrote: »

No no, it IS a sales pitch. However the customer should decide if the products would save them or not

to be fair some customers aren't that savvy... like me, when I had proceeds of house sale in my easycash account no bugga at hbos told me the interest rate was 0% - haha

It didnt stay there long like but to be honest if someone had offered me a sales pitch i'd probably have taken it cos it stayed in an account for over 3yrs all in all and I only made about £100 (£85k savings)

All i'm trying to say is some people do like or even need a sales pitch, but then any good cso would tell someone if they noticed large cash in a current account wouldn't they - you'd think!

Kavanne

Oh dear, the banks can't win. Damned if you do, damned if you don't

milfordmadness

allthingsconsidered2009 wrote: »

Hi Mil
Opened the account around 28th August. I told them I wanted a darn credit card but they said no point applying as computer would have automatically offered it were I eligible. Then around 10th Nov I thought eff this I want a credit card. So I applied. I also needed a small unsecured loan at that time. So on 10th Nov i applied for a second current account, a small unsecured loan (£2.5k) an a credit card. The 2nd current acc was opened with no fuss at all and came with an OD limit of I think £500. The CC application got 'referred' to underwriting. The loan applic was also referred. First thing the next morning (like 8.30 am lol) my phones are ringing off the hook. It's Underwriting at HSBC. They asked me a few questions about my income. Then they went away for about 90 seconds and said "your loan is approved." I then said, "oh actually I put in a credit card application yesterday too". The Underwriter said "Oh that was already approved earlier this morning. Your limit is £3000 and your APR is 16.9"

A couple of weeks ago I thought I fancied a higher limit on the credit card. I rang them up and asked them what they could offer me. They told me they'd have to do a full credit search. the woman went away and did the search and came back and said we can give you an extra £1000 on your credit limit.

Hiya

Thanks for this - it really helps. My credit file is knackered so I doubt i'd get offered anything like you got lol.

However, I guess i'll have to wait a few months before applying for a credit card then? Would you suggest going in branch or doing online? I applied on 16th January actually (Plus account opened 20th Dec) and got declined. spoke to underwriting at time of decline and argued they could take my ruddy cheque book away and give me the credit on the mastercard instead - she politely said sod off hahaha

I'll just wait then!

Is your credit file in order though? I am assuming yours isnt as bad as mine, but surprised they had to go to underwriting for credit card and loan - maybe cos you applied within 6mths?

milfordmadness

allthingsconsidered2009 wrote: »

Hi Mil
So on 10th Nov i applied for a second current account, a small unsecured loan (£2.5k) an a credit card. The 2nd current acc was opened with no fuss at all and came with an OD limit of I think £500.

I didnt think you could apply online for a second account, you can't now anyway cos I had to speak to my branch. It only lets me upgrade to plus or open a joint account - branch told me this was cos they wanted people to have just one account or summat!

milfordmadness

allthingsconsidered2009 wrote: »

Maybe apply in April when the bank's had a chance to give you a nice Behavioural Score. The impression I get STRONGLY is that the Behaviour Score goes a long way to getting approvals. While I have no adverse on my credit files, my file is pretty "thin". I think a huge percentage of why I keep getting aprpoved is my behaviour score at HSBC.

I've got Standing Orders going into Savings Accounts, generally keep around £5k savings with them, got insurance with them, got the business account with them, now also got the loan and credit card with them....

I have my Plus Account (£200 o/d), my Advance Account (£500 o/d) and an online bonus saver and flexible saver both with £50 per week going in via standing order from my Plus account. Hoping this would help me get a better score - who knows?

So you reckon wait til April time before applying? I guess I could be cheeky and email the woman at my branch and ask what my score is haha! It may be easier speaking to her cos she may 'push it through' or something if I applied in branch. Small village and she knows me when I ring etc and have direct branch number and personal email for her. i.e. cos its smaller village everyone knows everyeone kinda stuff.... thats probably why they seem so good to me cos i'm getting a free Premier service haha

Kavanne

Does the plus account save you the monthly fee by using its features, mil?