Ryanair - Comments & Feedback Thread

Sergio1982

Only flown with them once - EMA to Nantes. Arrived and left on time. Probably the newest plane I've flown in.

Hand luggage only - yes
Online check in - yes
Buy anything on board - no

= :j

McAzrael

Voyager2002 wrote: »

Total rip-off!

I paid a whole five pounds to travel with them, and explained that I wanted the miles credited to my BA Executive Club account. For some reason the clerk started laughing: cheeky so and so! And I have just checked my BA account and the miles have not yet been added.

I mean, any decent airline gives you miles for BA, doesn't it?

That's nothing. I booked with them, and they only took me as far as the airport at the the other end. They just left me stranded. I had to pay extra for the train into town. RYANAIR RIP-OFF.

M4RKM

*laughs childishly*

MrSmartprice

This time last week we were in Porto, courtesy of Ryanair. Our 2 return flights cost a grand total of 4p. We took cabin baggage, checked in online and paid with an Electron card.

It was only a couple of hours so we did not need to purchase coffee, sandwiches, wines, spirits, Pringles, perfume, watches, cuddly toys or scratchcards.;)

The flights were both on time, in fact outwards arrived 15 minutes early and return, aided by a tailwind, was about 40 minutes early. We managed to get exit row seats both ways without paying for priority boarding. Staff were pleasant and polite, even if the announcements were a bit difficult to understand - they seem to employ Eastern Europeans a lot as cabin staff. The planes are all fairly new, unlike some of the ageing tubs owned by BA and cowboys like Monarch.

My only criticism is that Ryanair don't pay for airbridges at Birmingham so when you disembark you go down the plane steps, then up a staircase to the end of the airbridge. But hey, we only paid a penny a time so I'll live with it!

kingston_toon

I love Ryanair, and always will (even though I was diverted from Marrakech to Fez last week - hey, it happens). Play by their rules and you can fly for nothing. Plus you can have free entertainment when boarding as you watch all the people with those stupid massive cheap tartan bags being charged extra for carrying too much extra weight!

wishiwasarichgirl

Beware trying to add hold baggage at a later date.

Xmas, Me & OH flew Belfst to STN, decided at last min to take hold luggage (too many prezzies) thought it would be £10 but no...

£10 for hold baggage
£5 for checking-in at the airport (£10 as there was 2 of us and they wouldn't allow one person to book in online even though there was only one hold bag)
£5 credit card fee per person (even thogh I had already paid this fee at th time of original booking) = £10 (could have been avoided if i had a ryanair CC)

total £30 to add a effing hold bag.

never again.

MrSmartprice

Rules for Flying with Ryanair:

Rule 1: Play by Ryanair's rules if you want cheap flights.

Rule 2: There is no Rule 2. Break Rule 1 and you are on your own, subsidising flights for people who obey Rule 1.

All quite straightforward really.....;)

dmg24

wishiwasarichgirl wrote: »

Beware trying to add hold baggage at a later date.

Xmas, Me & OH flew Belfst to STN, decided at last min to take hold luggage (too many prezzies) thought it would be £10 but no...

£10 for hold baggage
£5 for checking-in at the airport (£10 as there was 2 of us and they wouldn't allow one person to book in online even though there was only one hold bag)
£5 credit card fee per person (even thogh I had already paid this fee at th time of original booking) = £10 (could have been avoided if i had a ryanair CC)

total £30 to add a effing hold bag.

never again.

See answer from MrSmartprice!

SpecialK84

:mad:
Just wanted to warn everyone that Ryan Air is having a few problems with their online check in system.

I had organised a little trip for my Mum and her new Husband as a wedding present up to Edinburgh, but (as Ryan Air charge you for everything) had selected online check in.

The night before the flight I went to check them in and added all the detail specified (passprt numbers etc - even though it was a UK flight!) and progressed through the check in. The boarding passes were then printed and I got up extremely early to drop them at the airport.

My mum later called me to say that they weren't allowed on the flight! Apparently the passport details entered hadn't captured, so they weren't printed on the boarding pass and when they got to the gate were turned away (they both had their passport with them, but it wasn't enough). In the end they ended up paying an extra booking few to take a later flight (13 1/2 hours later mind!).

It completely spoiled the treat I tried to give them and will definitely never fly with Ryan Air again! I phoned up internet support and she informed me that it was likely that a system error had occur, which stopped the entered information from getting retained. (I have submitted a complaint so we'll see what outcome there is.)

THIS ISN'T A LONE OCCURANCE SO MAKE SURE IF YOU CHECK IN ONLINE YOUR PASSPORT DETAILS GET PRINTED!!!

BusinessStudent

I've flown with Ryanair four times his month and have never experienced any problems using their online checkin. Every flight I've been on has always been on time too :-D