PPI Reclaiming Discussion part 4

worrygirl

Hello can anyone give me some answers?

I have already reclaimed 4k from a loan i took out with Natwest and i am currently with the FO with another claim on a load with the royal bank of scotland (they called me today after aover a year of sending them my info on this and it is now with an adjudicator) (sorry spelling)!

Now this is all fresh in my head again i was just thinking i had a New look store card a long time ago also and was thinking of trying to find out if i had PPI on it (i probably did being young and stupid!) How would you go about getting information on a store card? i dont have any paperwork anymore...


Just wondered if anyone else had reclaimed from a store card??

di3004

Toffee_Penny wrote: »

Just phoned my bank and asked what information they would have regarding a person's direct debits and loan agreements history, I was told that under the account history they could provide details of this but sometimes the loan would show as a reference number not necessarily the agreement number.

How many years does a company have to keep income and expenditure records for audit purposes? Is it 7 years? 2009 - 2002 = So the company should have record of me somewhere

Hi Toffee Penny
To my knowledge it should be 6 years.;)

However with one of my SAR's I was lucky to receive some data going back as far as 2001, hope your lucky there as well.

You could always contact the Information Commissioners Office who maybe able to confirm this to you.
https://www.ico.gov.uk/Global/contact_us.aspx

Let us know hun, fingers crossed X;)

di3004

worrygirl wrote: »

Hello can anyone give me some answers?

I have already reclaimed 4k from a loan i took out with Natwest and i am currently with the FO with another claim on a load with the royal bank of scotland (they called me today after aover a year of sending them my info on this and it is now with an adjudicator) (sorry spelling)!

Now this is all fresh in my head again i was just thinking i had a New look store card a long time ago also and was thinking of trying to find out if i had PPI on it (i probably did being young and stupid!) How would you go about getting information on a store card? i dont have any paperwork anymore...


Just wondered if anyone else had reclaimed from a store card??

Hi there
Well done on the one you were successful with......:beer: :T , hope your lucky with the others as well.

Can you remember what year you had taken out the store card?

If in the last 6 years you could write to them and request a copy of your agreement, they should supply this to you within 12 days of request, and this normally costs £1 cheque or postal order payment.

Other than that you could request for a Subject access request, there is a letter template for this - you will find this on the thread, the cost of a SAR is £10 cheque or postal order payment, they should comply within 40 days of request and supply you with all data they have on you going back as far as 6 years.

Check the SAR thread out if you require a SAR, the details of this is on the thread.

If its outside that year I am unsure here but if you can manage to just receive the agreement for this that should already be a good help on this matter.;)

worrygirl

Thanks DI3004!! - will do!!!

katielam1980

di3004 wrote: »

Hi hun
Arh I see what you mean now lol, well if there is anything else we can help with in regards to reclaiming, let us know, we will be happy to help.;)

Thanks! I will do. I've just come back from the post office, sending the letters by recorded devliery, so fingers crossed! I'll keep you updated about my progress

di3004

katielam1980 wrote: »

Thanks! I will do. I've just come back from the post office, sending the letters by recorded devliery, so fingers crossed! I'll keep you updated about my progress

Well done !:T

Keep a check on the royal mail website here for tracking:
http://www.royalmail.com/portal/rm/personal?pageId=tab_track_rm&catId=500185&mediaId=83900761

Look forward to hearing from you on this. X;)

di3004

worrygirl wrote: »

Thanks DI3004!! - will do!!!

Not a problem, if you need any further help, give us a yell.;)
Good luck X

pinknico

Store cards and catalogues are the worst as they were not regulated until 2005 and court is the only option if they wont play ball.

di3004

pinknico wrote: »

Store cards and catalogues are the worst as they were not regulated until 2005 and court is the only option if they wont play ball.

I did not think of that Pinknico but thanks for adding this anyway.;)

worrygirl

Hi Di3004 and all!!

I have just rang the new look customer care phone line (cost a bomb) and the woman said there is no record of me on there system. I think i had this card about 5 maybe 6 years ago and then they were financed by G E capital bank. Now they are not and are with another finance company.

does anyone know how to get hold a number or email or address to ask for a copy of my agreement from G E Capital bank?

Many thanks