PPI Reclaiming Discussion part 4

di3004

sukisal wrote: »

Thanks Di,

Right now I have settled down I have read the letter properly and they have upheld the original claim I put in for the last loan I had, 2004.

I had put on the form they sent me that I would like the two previous loans looked into as all of them were top ups after the original loan I took out in 1998, the second top up was 2000.

I have two forms to fill in on those two now.

So do you think now they have upheld the complaint on the last top up loan, that I have a chance of the two previous loans being upheld too?

And should I give the reasons as the same as the last one, as they were all follow on loans before they had ended?

Thanks so much.

Good one.:T

I would certainly give it a go anyway, you still have a chance here, go for it, good luck.:beer:

sukisal

di3004 wrote: »

Good one.:T

I would certainly give it a go anyway, you still have a chance here, go for it, good luck.:beer:

Ok thanks Di,

Will of course let you know how it goes

di3004

sukisal wrote: »

Ok thanks Di,

Will of course let you know how it goes

Cheers :j:beer:

gil8967

Hi there, not been on for some time. Ijust heard from the adjudicator who is dealing with one of my cases. He says he is going to be ruling in my favour and will be contacting the Clydesdale Bank within the next week to let them know. Can anyone tell me what happens from here, must the bank pay up now and if so what sort of timescale is it? This is my first case thru FSO so any help will be greatly appreciated!

Alyson123

Hi. I am new to this so please can someone help. I have been reclaiming PPI from an Egg credit card that I have had for approx 15 years. I received a letter saying they would pay me back the full amount of PPI plus the 8% interest that I had paid but only for the last 6 years. The problem is for these last 6 years my balance was minimal and therefore the settlement figure is small. My balance was much higher for the first 9 years of the card. I sent them a letter saying I was nothappy with this settlement figure and that I wanted it paid back to when I took the card out. They have replied today saying they will only pay for the last 6 years. Is it worth referring this to the FOS ?

di3004

gil8967 wrote: »

Hi there, not been on for some time. Ijust heard from the adjudicator who is dealing with one of my cases. He says he is going to be ruling in my favour and will be contacting the Clydesdale Bank within the next week to let them know. Can anyone tell me what happens from here, must the bank pay up now and if so what sort of timescale is it? This is my first case thru FSO so any help will be greatly appreciated!

Hi and hope your well.

Well done :T:T

Right what normally happens now is that the adjudicator will write to the bank and give their verdict of the decision, they then I believe give them about 2 weeks to get back, so basically if this is agreed it will then be a matter of the adjudicator sending out the acceptance form for you to sign, that's if you agree with the findings of the adjudicators decision, you send this back to the adjudicator.

It may then be a matter of a few weeks they send your copy of the signed acceptance to the bank, and the adjudicator gives them a certain amount of time to pay.

The adjudicator then sends you a letter to confirm all the particulars, signed acceptance have been sent to the bank, and if you hear nothing for instance by 4 weeks from the date of the letter then chase this up with the bank, if you get no joy, then you would contact the adjudicator again and they normally chase this up for you.

On another note, if the bank does not agree with the decision, then your case is then moved on with your agreement to the actual ombudsman himself, if it goes this far then you should also be awarded a distress payment for the inconvenience on top of what your entitled to.

What the ombudsman says goes.;)

Hope this helps.

Good luck.

bugsy161

gil8967 wrote: »

Hi there, not been on for some time. Ijust heard from the adjudicator who is dealing with one of my cases. He says he is going to be ruling in my favour and will be contacting the Clydesdale Bank within the next week to let them know. Can anyone tell me what happens from here, must the bank pay up now and if so what sort of timescale is it? This is my first case thru FSO so any help will be greatly appreciated!

The adjudicator will give them a timescale, probably 4 weeks, in which to respond. If they do not respond then it will be passed on to one of the Ombudsman. In my case LTSB did not bother to reply so it is now in the Ombudsman queue.

di3004

Alyson123 wrote: »

Hi. I am new to this so please can someone help. I have been reclaiming PPI from an Egg credit card that I have had for approx 15 years. I received a letter saying they would pay me back the full amount of PPI plus the 8% interest that I had paid but only for the last 6 years. The problem is for these last 6 years my balance was minimal and therefore the settlement figure is small. My balance was much higher for the first 9 years of the card. I sent them a letter saying I was nothappy with this settlement figure and that I wanted it paid back to when I took the card out. They have replied today saying they will only pay for the last 6 years. Is it worth referring this to the FOS ?

Hello there

Do you have all the paperwork going back to 9 years?

Maybe they did not hold these details, and like most only hold your details for the last 6 years, however some will hold details going back further.

I would maybe contact them and tell them you have details of the Credit Card going back, if they would like to have the copies sent to them.

You could though contact the FOS as a general query first and ask what your rights are on this before you make your mind up on what to do.
http://www.financial-ombudsman.org.uk/contact/index.html


Good luck with this and well done anyway.:beer:

Alyson123

Hi. No I do not have paper work going back 9 years but I know I have had it that long. Is it still worth referring to the FOS or shall I just accept what they are offering ?

robbedofmymoney

Alyson123 wrote: »

Hi. No I do not have paper work going back 9 years but I know I have had it that long. Is it still worth referring to the FOS or shall I just accept what they are offering ?

this is not an easy one for them to work on as there are no figures,
i am assuming you have had a SAR from the lender and the statements they have sent you only go back 6 years, if this is the case my only suggestion would be to offer a compromise to the lender,

they should still hold a copy of the credit agreement so will be able to confirm the date when the account was opened,

i would suggest they work out what you're average monthly ppi payments were for the last 6 years and then apply this average to the previous years, this is how barclaycard worked mine out, i know its not an exact figure but its better than nothing.

if you make the compromise offer and they reject it at least if you go to the FOS they will be able to see you have been reasonable in trying to make a settlement with the lender. mention that this is how other lenders have settled old accounts where information is not available.

good luck and let us know how you get on.