Very upset with Marks & Spencer....

tdiman

vjain wrote: »

You should take it back to the shop you bought it from and ask for a refund!
Sorry I couldnt resist! hehe :rotfl:

respect

snowqueen555

I find it odd they didn't exchange, what was their reason?

Try another banch if you can, it really is different store to store, smoe stores are more lenient.

frogglet

Aren't some sale items, no exchange or return?
So if the item is showing as one of those , it will not be possible to exchange it.

Surfing_spaniel

The only items that are no exchange or refund are the last bits of sale stock. These will all have a red dot on them.

cluttona

Contact Trading Standards for some advice. In my experience you should be able to change the item for a different size.

hollydays

eh?.............................

2boysmum

cluttona wrote: »

Contact Trading Standards for some advice. In my experience you should be able to change the item for a different size.

Refunds and exchanges on non-faulty goods are a goodwill gesture. Stores are under no obligation to exchange or refund an item unless it is faulty which the OPs item was not. Trading standards would not be able to do anything

sahra

I don't understand the fuss about the length of the returns policy
If I'm unsure and haven't got the receipt to hand, I would just assume it was either 14 or 28 days. 90 is just a bonus.......providing you haven't lost your receipt

And as for tarring all M&S, Asda, Tesco, etc staff with the same brush, I don't think they get trained to be stuck up or rude!! you just forgot to mention the staff that serve you every other day that haven't been rude That's unfair:rolleyes:

keith99_2

sahra wrote: »

And as for tarring all M&S, Asda, Tesco, etc staff with the same brush, I don't think they get trained to be stuck up or rude!! you just forgot to mention the staff that serve you every other day that haven't been rude That's unfair:rolleyes:

Its easy to do when you dont get what you want.

ann1971

put them on ebay, you will probably get a lot more than £5 for them