Zanussi Integrated dishwasher - £94 delivered @ B&Q Possible misprice

taxiphil

:money::T:money::T:money:

Fantastic news! I always knew you'd win, but well done for having the tenacity to see it through to the end.

I'm reliably informed that B&Q are now falling over themselves to settle other claims in full before the hearing dates - I promise to post an update on this in the next few days but can't say any more right now.

taxiphil

I wonder if any of the following people have got the balls to admit they were wrong?.....

Alias_Omega wrote: »

Alot of people moaning, but there is nothing you can do. Just move on.

savemoney wrote: »

Let them get on with it, and waste there time and money

Personally I think its just talk

mattwallisuk wrote: »

if you did go for this bargain you really dont stand a chance

Toto wrote: »

I really can't see moneyclaim will do anything other than get you a refund, which you would get anyway without the hassle.

mattwallisuk wrote: »

Moneyclaim will do just what B&Q are doing at you TBeckett100, laughing... especially if you actually sent them that letter you wrote less than 3 days after ordering, threatening legal action ahhaha.

zenseeker wrote: »

not until the items have been dispatched, they can refund you and cancel the order at any point without giving a reason.

zenseeker wrote: »

All online companies have a clause which allows them to back out of a sale prior to despatch, looks at the T&C of any company and you will find it.

zenseeker wrote: »

Until the item is despatched, they can refund and back out.

zenseeker wrote: »

Any online retailer can, quite legally, back out of a sale at any point prior to despatch, every company has that clause. They may enter into a contract with you when they charge the card, but they can sever that contract by handing your money back to you, and there is nothing that you can do about it.

mattwallisuk wrote: »

At the end of the day almost none of you are going to get this, and none of you are going to take B&Q to court and win. So you may as well call up and claim your refunds. Get over it, it didnt work out.

mattwallisuk wrote: »

You are wasting your time.

mattwallisuk wrote: »

I enjoy watching idiots, what can I say?

Tinman wrote: »

Life's too short people,you have to move on

bluesodium wrote: »

In this years Web Oscars this thread will win

1) Most tedious waste of time
2) Most pointless letters ever written to a company

photome wrote: »

I dont think you will get anything never mind £260 and why should you?

lawsofnature wrote: »

He won't get anywhere as B&Q clearly has an exemption clause in their T&Cs, which everyone agreed to when ordering the product.

mattwallisuk wrote: »

There TOS clearly states they have not broken a contract (as does most retailers TOS). Their sensible response was the apology about a system error, and a refund of the monies. That is the end of it.

mattwallisuk wrote: »

Ok in which case feel free to waste your time. Certainly getting a chuckle out of me

mattwallisuk wrote: »

I am ready to be proved wrong and look forward to seeing your cheque for £260 from B&Q for having an item not in stock. Honestly.

Tinman wrote: »

Leave them to it mate,it gives them something to do.

AnnieH wrote: »

Legal claims? I'm sorry where has all this comefrom?

The way I see it is you took a punt on getting a bargain - you didn't - you win some, you lose some.

I don't get why you're all getting so worked up over it - get over it, and move on.

mattwallisuk wrote: »

You won't get a positive response. It was an item that sold out, and they refunded you. If you think you may actually get anything more than a "sorry it sold out" letter/email then you are in cloud coockoo land. I am sure the usual suspects will reply to this post saying "bleh blah bleh" but at the end of the day you aren't going to get jack s*&t out of this so save your time and do something more productive.

mattwallisuk wrote: »

I think its more likely the claim will be laughed out of court than the defence. Lets face it.

mattwallisuk wrote: »

It was quote of the year for these forums sueing for "loss of bargain".

Happychappy

Well done, I still have my corrspondence and paperwork and have sent off to customer services asking the position of delivery in view of this ruling and would they like to save further court costs?

Just hope the know nothing barrack room layers above have the face to apologise to you.

WELL DONE

Alias_Omega

Taxiphill,

that may have took you some time to create that post, so ive awarded yourself a thanks for your efforts.

TBecket,

What does this judgement mean.?

We bought one of these B&Q dishwashers, made the payment online and contacted B&Q customer services to see what was going on, to be told that it was being cancelled. No payment was taken.

Im sure there will be others like this,

I dont follow law, im just a dumb aircraft technician. What does this mean.?

TBeckett100

the judgment is of course based on my presentation, the facts i passed over and of course the lack of prep work done by B&Q. I could really tell the lady from B&Q hated me, but her employers should really consider whether their staff thought they really are up to the job.

If you do fight this in court, remember to ask B&Q how many they had in stock (7), ask them if they could have got more in (no) and then ask how 'discretion' plays a part. When you have no stock, you cannot therefore have any discretion.

sarahg1969

Alias_Omega wrote: »

Taxiphill,

that may have took you some time to create that post, so ive awarded yourself a thanks for your efforts.

TBecket,

What does this judgement mean.?

We bought one of these B&Q dishwashers, made the payment online and contacted B&Q customer services to see what was going on, to be told that it was being cancelled. No payment was taken.

Im sure there will be others like this,

I dont follow law, im just a dumb aircraft technician. What does this mean.?

It certainly doesn't create any kind of precedent, but there's no harm in writing, asking if they will either provide the dishwasher, or pay you for loss of the bargain.

I imagine they'll tell everyone to get lost, and just see how many people have the balls to issue.

TBeckett100

chipbeck wrote: »

!!!! the judgement Becket send me a dishwasher, just bought a second hand bosch one and it's pants.:rotfl::rotfl::rotfl:

Nice one bud!

I bit the bullet and bought a cheap machine.........in store from B&Q

TBeckett100

sarahg1969 wrote: »

It certainly doesn't create any kind of precedent, but there's no harm in writing, asking if they will either provide the dishwasher, or pay you for loss of the bargain.

I imagine they'll tell everyone to get lost, and just see how many people have the balls to issue.

if this is the case and B&Q see more cases in court, i am happy to set up a guideline claim and argument point for all.

eslick

taxiphil wrote: »

I wonder if any of the following people have got the balls to admit they were wrong?.....

just had to say that I didnt agree with the comments shown in the above quote or write anything in this thread except to show that it reappeared but I never thought any of you would win so congrats to Beckett, a great win for the small person and a well presented case hope other follow you:beer:

headcrash27

Congratulations i am really pleased for you. Thank you as you have given me (and probably many others) the confidence to go ahead and submit a claim. It is much easier to do this when someone has had a postive Judgement. I wrote to them in February but they didn't bother to respond. I am now going to write to them again and if they do not reply I fully intend to submit a claim to the court.