Zanussi Integrated dishwasher - £94 delivered @ B&Q Possible misprice

TBeckett100

look the way I see it, legislation is in place to cover this, especially if you refer to SOGA and UTCC. If it wasnt covered it would not be valid.

smk77

mattwallisuk wrote: »

I am not anti, I am just amused.

I'm not taking this further because the law is too complicated and I don't have the time to pursue this further for what I see is a small amount of money. However, I'm certainly not going to find amusement from those that wish to pursue this further.

What I do find amusing though is someone who clearly has no interest in this thread has posted 16 times.

chalkysoil

as an aside, went after this today but it must have been a misprice, - guy on the phone fell off his chair laughing

[SIZE=-1]Lg 37Lg3000 - 37 Inch Hd Ready Lcd Television With Freeview In Black[/SIZE] FREE DELIVERY




[SIZE=-1]now £79.96[/SIZE] More info

headcrash27

mattwallisuk wrote: »

I am not anti, I am just amused.

Get over it! I am down £90.00 thanks to B&Q as i have purchased a door from Homebase to go on my dishwasher and they will not let me return it. I don't see why i should be out of pocket due to their error!

headcrash27

taxiphil wrote: »

Easiest way is via www.moneyclaim.gov.uk. They won't fight because they know they're almost certain to lose in court, the judgment will be in the public domain and will trigger a landslide of claims (it's likely that hundreds if not thousands of others ordered this dishwasher at £89), damaging stories in the press, etc.

Thanks, i think i'll go down this route then. I am awaiting a reply to my letter of complaint to them first and i will see what happens before i go ahead with court proceedings. I wrote to them a week and a half ago and gave them 14 days to reply but not had a response as yet.

smk77

headcrash27 wrote: »

Get over it! I am down £90.00 thanks to B&Q as i have purchased a door from Homebase to go on my dishwasher and they will not let me return it. I don't see why i should be out of pocket due to their error!

It would have been interesting to see what B&Q would have done had you bought the door from them!

TBeckett100

headcrash27 wrote: »

Thanks, i think i'll go down this route then. I am awaiting a reply to my letter of complaint to them first and i will see what happens before i go ahead with court proceedings. I wrote to them a week and a half ago and gave them 14 days to reply but not had a response as yet.

Sue Winchester will write the standard reply. interesting they state they tried to let me know asap the machine wasn't coming when i have dated times of calls saying it will be here in a month.

Smamfer

chalkysoil wrote: »

as an aside, went after this today but it must have been a misprice, - guy on the phone fell off his chair laughing

[SIZE=-1]Lg 37Lg3000 - 37 Inch Hd Ready Lcd Television With Freeview In Black[/SIZE] FREE DELIVERY




[SIZE=-1]now £79.96[/SIZE] More info

:eek: You nearly gave me a heart attack as i had one of these delivered from tesco direct last week for about 480... but double points too

headcrash27

I just wondered how those that were persuing this were getting on? I sent B&Q a complaint letter over 3 weeks ago now but i've not had any response. They have received it as it was sent recorded delivery. I'm at a bit of a loss as to what to do now, i contacted Consumer Direct but they weren't overly helpful and were very non comittal when i mentioned taking it to court. Has anyone else heard back yet or had a postive response? Feel free to PM me if you don't want to discuss it on here.

mattwallisuk

You won't get a positive response. It was an item that sold out, and they refunded you. If you think you may actually get anything more than a "sorry it sold out" letter/email then you are in cloud coockoo land. I am sure the usual suspects will reply to this post saying "bleh blah bleh" but at the end of the day you aren't going to get jack s*&t out of this so save your time and do something more productive.