Mastercard doesn't know answer to Mastercard question. Does anyone here?

ILW

globalds wrote: »

seems no one knows the answer to the OP's question.
Lots of judgements given out.
Welcome aboard gemsurf2 I only posted as I would hate for you to think were all as opinionated as some who have chosen to post on this thread.

I would suggest that saying that entering your card details before you know what the price is, is not that clever is not a judgement but a fact.

bitterSTAR

A bit of topic but.... I am impressed with your taste in music!

Jemma-T

Could we live without our credit cards? Not me. So I'm super careful about things like this because I don't want to complain unnecessarily (especially nowadays with banks killing off accounts).

Treat your CC like gold because in a few years they will be like it.

gemsurf2

I think the OP meant www.districtlines.com

Thanks anotherpaul, yes I did (that's advertising for you!).

A bit of topic but.... I am impressed with your taste in music!

Thanks bitterSTAR! However I was buying on behalf of my teenage son - he still imposes that noise on me though!

seems no one knows the answer to the OP's question.
Lots of judgements given out.
Welcome aboard gemsurf2 I only posted as I would hate for you to think were all as opinionated as some who have chosen to post on this thread.

Thanks globalds your comments are very much appreciated.


The title of the thread is relating to Mastercard's response, I'm not worried about the transaction - the site had been used previously by my son's friends, it is SSL certified and it isn't uncommon to enter card details before viewing the final total when you are then asked to 'Confirm Payment' (or equivalent), Amazon's breakdown of amounts is after entering card details.

My point was there wasn't this last option, and it seemed peculiar that Mastercard weren't able to give me an answer.

Anyway I'm done with this. When I joined MSE in 2004 the whole feel of the Forums was of immense goodwill and mutual support - I've used the site constantly since then but rarely added any posts. What a mistake I made asking this question. Instead of knowledgeable responses, egos have come flying out with half-baked opinions and personal slurs. A real shame.

TheExpert

By submitting all your card details, you essentially agreed to their terms and were happy with the conditions of the sale. You were fully aware that you will be charged a delivery cost, but you did not know how much that cost was going to be. Obviously, if this was hugely overvalued, you would have a case with your credit card provider, but in this instance, they are perfectly within their rights not to disclose the cost as they may not be aware of the price of shipping prior to your transaction going through. In fact, it could cost them to submit a request for the price of shipping each time, so they may only do so once a transaction has gone through.

Rafter

gemsurf2,

The distance selling regulations are different in different countries and just because you are using a UK credit card doesn't mean you get UK law applied.

I've been caught out in similar ways when buying stuff on Ebay when VAT and shipping wasn't added until right at the end of the transaction.

Probably the US company knows that when shipping within the US they have to show shipping in advance to comply with US law. The US law makers are probably less concerned about international buyers who after all don't vote in US elections!

However, Mastercard might have some rules about adding shipping after the order has been placed and you could try following up with them, probably through M&S.

Good luck

R.

Jemma-T

Rafter wrote:

The distance selling regulations are different in different countries and just because you are using a UK credit card doesn't mean you get UK law applied.

That's completely wrong. If you buy paedophila material with your card in the UK from a USA website, UK law would be applied. If not we could buy child !!!!!! from countries where they marry off girls at 12 and claim those country's laws. You can only apply local law in the first instance unless of course we're talking war crimes or legalites like European or international conventions.

The Distant Selling Regulations may differ from EU to EU country but if you're based in the UK and your account is UK-based then only UK law will apply. Mastercard may have their T&Cs, websites may claim all sorts of nonsense and eBay make things up as they go along, but at the end of the day all that matters is UK law. That doesn't mean we should all do daft things and claim no responsibility and then run to our banks (that's not aimed at the OP who seems a bit sensitive!).

I don't know anything about the OP's mentioned site but making no mention of shipping and handling isn't that rare in the USA. It's not a con, just the way some places do things.

anotherpaul_2

Jemma-T wrote: »

That's completely wrong. If you buy paedophila material with your card in the UK from a USA website, UK law would be applied. If not we could buy child !!!!!! from countries where they marry off girls at 12 and claim those country's laws. You can only apply local law in the first instance unless of course we're talking war crimes or legalites like European or international conventions.

Considering that said material is illegal in both countries, I suspect both countries would procecute you if they could.

Jemma-T wrote: »

The Distant Selling Regulations may differ from EU to EU country but if you're based in the UK and your account is UK-based then only UK law will apply. Mastercard may have their T&Cs, websites may claim all sorts of nonsense and eBay make things up as they go along, but at the end of the day all that matters is UK law. That doesn't mean we should all do daft things and claim no responsibility and then run to our banks (that's not aimed at the OP who seems a bit sensitive!).

Err, somehow I think the company in the US would consider itself subject to US law. I'm inclined to think that they would be correct (but happy to be proved wrong).

I can't think of a good example, but if I buy something that's illegal in the US from someone in the US and have it shipped to the UK, I've broken no laws, because the only UK law applies?

The UK might not care, but I suspect I wouldn't want to travel to the US for a while...

I'm very sure that UK or EU distance selling rules cannot be enforced against a US supplier.

Jemma-T

anotherpaul wrote:

Considering that said material is illegal in both countries, I suspect both countries would procecute you if they could.

Which "said material"? I gave no specific examples. You can marry an enfant in some countries and do things to (or with them, depending on your opinion) them and photograph those acts. Perfectly legal in that country but if you look or possess at those images in this country (UK) it's a criminal offence.

anotherpaul wrote:

Err, somehow I think the company in the US would consider itself subject to US law.

I would hope so and I never said any different. US laws, T&Cs and the angle of the sun in the morning have nothing to do with what is lawful in this country. My point is it doesn't matter what the company's/Mastercard's site/T&Cs/agreements/leaflets say, claims or refers to, all that the OP should care about is what his/her statutory rights are in the UK. And in this case it would be futile (but not impossible) to claim because the OP reasonably accepted to pay whatever the sales and handling might/could be.

I wouldn't annoy my bank (credit card) unless I had a good reason to claim and accepted how I got to that position in the first place.

anotherpaul_2

Jemma-T wrote: »

Which "said material"? I gave no specific examples. You can marry an enfant in some countries and do things to (or with them, depending on your opinion) them and photograph those acts. Perfectly legal in that country but if you look or possess at those images in this country (UK) it's a criminal offence.

The "said material" would be the paedophila material you hypothetically proposed buying from a USA website. Since that would not be legal in either of the country you explicity mentioned... well maybe it was just a bad example. (Incidentally, UK law would be interested because it's illegal to possess and probably to import that material, as well as probably to buy.)

Jemma-T wrote: »

I would hope so and I never said any different. US laws, T&Cs and the angle of the sun in the morning have nothing to do with what is lawful in this country. My point is it doesn't matter what the company's/Mastercard's site/T&Cs/agreements/leaflets say, claims or refers to, all that the OP should care about is what his/her statutory rights are in the UK. And in this case it would be futile (but not impossible) to claim because the OP reasonably accepted to pay whatever the sales and handling might/could be.

The sale counts as occuring in the US and the company T+Cs (which I've not read) almost certainly say any dispute will be dealt with under US law. The OP is (somewhat) interesting in their right to complain / recompense, so the relevant law is the US one. Their rights under UK law is almost totally irrelevenant since that'd be unenforceable against this company. Enforcing any US laws / rules are far more likely to work. And, as the OP suggested, Mastercard may have terms that they apply to merchants that they may have breached (though I'm not familiar with them, so can't say for sure).

I agree with you about the sun though. That's definitely irrelevant in this case.