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CarphoneWarehouse Chequeback

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Hi all.

Got my fourth bill today. I took out the 6630 in OCT 05 for 3.99 p/m (12months) and I am going to send my first chequeback.

Just to confirm: do i only send the very first page of my bill or do i send every single page in. sorry to ask a stupid question but this is not at all stated.

Second question: can anyone please confirm the correct and most upto date address to send the bills to...

I assume the address I have for them is correct but would prefer to confirm this just to be sure...

Thanks!
«1

Comments

  • bigup
    bigup Posts: 358 Forumite
    First two pages to:

    Redemptions
    The carphone warehouse
    PO Box 4259
    Wednesbury
    WS10 7WZ

    http://www.carphonewarehouse.com/commerce/servlet/gben-server-PageServer?ARTICLE=MAIN.UK.INTERNET.TERMS.CHEQUEBACKOFFERS.MAIN
  • didnt know you had to do the second page aswell. will do that now!

    Cheers!! :beer:
  • bigup
    bigup Posts: 358 Forumite
    make sure you send a covering letter and post via recorded delivery.
  • showman36
    showman36 Posts: 625 Forumite
    Hi all, I have had a fair bit of dealing with CPW and redemptions and you only need to send the 1st page of your bill in but send 2 pages in if you want. What I would recommend though is send it by registered post which guarantees delivery by 1pm next day and costs for a letter around £3.95, a lot of people think that sending a letter by recorded post guarantees delivery IT DOSENT as I have found to my cost in the past!
  • bigup
    bigup Posts: 358 Forumite
    you dont need to waste money on guaranteed delivery. Recorded post can be traced online via the roay mail website and a confirmation call to CPW allows the operator to put a messgae on your account that your letter has arrived. Even if your first attempt doesnt get there, you have 60 days to try again. But recorded delivery has a low failure rate i suspect. So save yourself the money!
  • coolio_2
    coolio_2 Posts: 1,408 Forumite
    you dont get a 2nd chance as they only accept the original
  • Everso_2
    Everso_2 Posts: 22 Forumite
    coolio wrote:
    you dont get a 2nd chance as they only accept the original

    I've sent a print out from the net of my bill and received the redemption....
  • Scrounger
    Scrounger Posts: 1,093 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    CPW cashback guide and claim forms here.

    Scrounger
  • ant31
    ant31 Posts: 85 Forumite
    I've recently sent in my documents under the same offer. I bought 2 phones and actually sent copies of the front page of the 4th bill. I also sent a 'idiot proof' covering letter with every reference number I could find and fully explaining what I was expecting. I sent them both in the same envelope by Special delivery and 10 days later have had texts back from CPW confirming reciept and to allow 30 days for a 'response'.
    Been very happy until now with the service and the phones.
    here's hoping it continues!
  • bigup
    bigup Posts: 358 Forumite
    Everso wrote:
    I've sent a print out from the net of my bill and received the redemption....

    ditto!!

    They dont ask for the original. infact they tell u to send a photocopy for the very reason that sometimes letter can get lost.
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