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Why can't you transfer (port) existing number with existing network?

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  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    This still does not seem like a positive move even from the networks point of view. I find myself in the same position, hence stumbling upon this thread. I can find a much better deal offered to so called 'new customers' on a number of networks as well as my own (O2) at moneysupermarket. So I find myself initially thinking that I am happy enough with O2, not had much dealings but coverage is good and nothing has went wrong throughout my last 2 years, so ill just stay with them. But to find out I have to go through the hassel of porting to a payg then back to the new contract, all while having to wait a month and phone up numerous call centers is smply not worth it. Therefor I have came to the decision to change my network just to avoid this. Still getting almost identical deal via same website, just a different network. Surely it would be preferable to keep your customers on your network-even if it is through a third party-rather than force them to leave altogether? any opinions?

    O2will happily migrate a number to a new contract without you having to go through payg. I believe they are the only network to allow this.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Vodafone transfer from PAYG to contract. I think so do Orange.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Orange do too, just transferred a PAYG to a contract and kept my number.
  • I'm glad to have found this thread! Was beginning to run out of hair!

    When you transfer your number to a PAYG SIM, can this be with the same network you wish to go back to on a new PAYM contract or should it be a different provider?

    So, would the following work?

    Old T-Mobile Contract --> T-Mobile PAYG --> New T-Mobile Contract

    Or does it have to be...

    Old T-Mobile Contract --> Non-T-Mobile PAYG --> New T-Mobile Contract

    Many thanks.
  • Buzby
    Buzby Posts: 8,275 Forumite
    It depends if you are trying to circumvent a price benefit or not. If there is a promotion that is only available to new customers, a same network number migration will be blocked, whereas a ported number from a different network will not.

    It is anyone's guess whether EE have linked T-Mobile and Orange numbers. The only way to find out is to ask to migrate the number and see if they will oblige.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 April 2013 at 4:10PM
    vimukthilk wrote: »
    I'm glad to have found this thread! Was beginning to run out of hair!

    When you transfer your number to a PAYG SIM, can this be with the same network you wish to go back to on a new PAYM contract or should it be a different provider?

    So, would the following work?

    Old T-Mobile Contract --> T-Mobile PAYG --> New T-Mobile Contract

    Or does it have to be...

    Old T-Mobile Contract --> Non-T-Mobile PAYG --> New T-Mobile Contract

    Many thanks.
    I can only repeat what was already said above in this thread.
    O2 can transfer directly from an old contract to a new one.

    Some networks transfer from old PAYG to a new contract. Orange and Voda used to do this, but this may have changed at Orange after this EE malarkey.

    Porting in two steps via another network PAYG sim always works.
  • ejv
    ejv Posts: 315 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    grumbler wrote: »
    O2 can transfer directly from an old contract to a new one.

    Thanx grumbler.Aiming for a SIII mini on O2 from mobiles.co.uk for £16.I have my current contract with O2 itself, running out next month:T
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    ejv wrote: »
    Thanx grumbler.Aiming for a SIII mini on O2 from mobiles.co.uk for £16.I have my current contract with O2 itself, running out next month:T

    I would double check. As my daughter has changed from a 02 contract (was in my name) direct with 02 to her own via Carphonewarehouse again through 02 and was told that she could not keep the same number.
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
  • jhe
    jhe Posts: 1,826 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    dalesrider wrote: »
    I would double check. As my daughter has changed from a 02 contract (was in my name) direct with 02 to her own via Carphonewarehouse again through 02 and was told that she could not keep the same number.
    02 told me the way round this would be to transfer the number to a payg sim first, then it can be transferred to as in your case to your daughters contract
  • ejv
    ejv Posts: 315 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi dalesrider and jhe
    Went to O2 forum and got the confirmation that contract to contract number transfer is possible in O2:j
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