Auction won, but buyer now not interested...

pulliptears

Ishtar wrote: »

...waiting on the rain....

For I was born....

Nice to meet another fan. That album made my teens I think I may have to go and listen to it now.

Ishtar

pulliptears wrote: »

For I was born....

Nice to meet another fan. That album made my teens I think I may have to go and listen to it now.

...with a habit...

Nice to meet you too....sadly, I didn't get into them until just after Fish had left - would have loved to have seen the original line up.

Not my favourite of the Fish-era albums, but has been in the car CD player for a couple of weeks now... I particularly like Blind Curve.

D

Andy2342

Mistakes like this do happen, I won a BIN on a game once then noticed it was either an expansion pack or wrong format (can't remember) emailed the seller offering to pay for the fees but he declined my offer and just did some mutual cancellation to get his fees back from ebay.

Think buyers get 3 mistakes allowed before it goes against them, just look through the site for mutual cancellation or something as you'll get the fees back without the hassle of waiting 7 days and the buyer ,who's contacted you pretty quick and may be telling the truth, will be happy to confirm the mutual cancellation.

soolin

Andy2342 wrote: »

Mistakes like this do happen, I won a BIN on a game once then noticed it was either an expansion pack or wrong format (can't remember) emailed the seller offering to pay for the fees but he declined my offer and just did some mutual cancellation to get his fees back from ebay.

Think buyers get 3 mistakes allowed before it goes against them, just look through the site for mutual cancellation or something as you'll get the fees back without the hassle of waiting 7 days and the buyer ,who's contacted you pretty quick and may be telling the truth, will be happy to confirm the mutual cancellation.

Absolutely not..look up what 'mutual' actually means and then explain how this is mutual. The seller has lost out on listing fees, FVFs time and expense and do you really expect the seller to accept such a poor excuse to be out of pocket? A sale before Christmas is probably worth a great deal more than a sale afterwards so all that needs to be factored in as well. Also, unless th ebuyer confirms a mutual the selelr loses their FVFs..and since this sort of buyer is apparently stupid enough to bid by accident can they honestly be trusted to confirm a mutual? I think not.

I won a BIN on a game once then noticed it was either an expansion pack or wrong format

You didn't win a BIN, you saw the auction had a chance to check and confirm it was what you wanted and then you confirmed you wanted it..there was no element of chance in this one. You were very lucky that the seller let you off, personally I would have gone down the full NPB route especially as this was a BIN.

Andy2342

soolin wrote: »

You didn't win a BIN, you saw the auction had a chance to check and confirm it was what you wanted and then you confirmed you wanted it..there was no element of chance in this one. You were very lucky that the seller let you off, personally I would have gone down the full NPB route especially as this was a BIN.

Yeah but I imagine you're a right miserable sod soolin, I'd offered to pay the fees etc , in fact I think I actually offered to pay for the item (was cheap) just not the postage and told them they could do whatever they wanted with the item.

Luckily they weren't such a moaner as you and obviously there's something in the ebay rules maybe not called a mutual cancellation but something covers it as I had to fill in some automated ebay form or other and the seller got back their fees. I guess its not surprising sellers like you end up bitter with your 80% feedback scores when you're continually jumping the gun.

StaffsSW

Andy2342 wrote: »

Yeah but I imagine you're a right miserable sod soolin, I'd offered to pay the fees etc , in fact I think I actually offered to pay for the item (was cheap) just not the postage and told them they could do whatever they wanted with the item.

Luckily they weren't such a moaner as you and obviously there's something in the ebay rules maybe not called a mutual cancellation but something covers it as I had to fill in some automated ebay form or other and the seller got back their fees. I guess its not surprising sellers like you end up bitter with your 80% feedback scores when you're continually jumping the gun.

The little Billy Goat Gruff was afraid but holding his head high, bravely set off across the bridge.

TRIP, TRAP! TRIP, TRAP! TRIP, TRAP! TRIP, TRAP! TRIP, TRAP! TRIP, TRAP!

bluebell13

Andy2342 wrote: »

Yeah but I imagine you're a right miserable sod soolin, I'd offered to pay the fees etc , in fact I think I actually offered to pay for the item (was cheap) just not the postage and told them they could do whatever they wanted with the item.

Luckily they weren't such a moaner as you and obviously there's something in the ebay rules maybe not called a mutual cancellation but something covers it as I had to fill in some automated ebay form or other and the seller got back their fees. I guess its not surprising sellers like you end up bitter with your 80% feedback scores when you're continually jumping the gun.

:eek: Good lord! Have you not got anything better to do at this time of year than be abusive. If not, go and find something rather than attacking people on a forum which is supposed to be there to HELP people.

StaffsSW

bluebell13 wrote: »

:eek: Good lord! Have you not got anything better to do at this time of year than be abusive. If not, go and find something rather than attacking people on a forum which is supposed to be there to HELP people.

It happens all the time when kids are off school.

He'll have a new toys from Santa in a few days to keep him off the boards.

soolin

Andy2342 wrote: »

Yeah but I imagine you're a right miserable sod soolin, I'd offered to pay the fees etc , in fact I think I actually offered to pay for the item (was cheap) just not the postage and told them they could do whatever they wanted with the item.

Luckily they weren't such a moaner as you and obviously there's something in the ebay rules maybe not called a mutual cancellation but something covers it as I had to fill in some automated ebay form or other and the seller got back their fees. I guess its not surprising sellers like you end up bitter with your 80% feedback scores when you're continually jumping the gun.

You need to get out more and actually understand how ebay and things really work.

obviously there's something in the ebay rules maybe not called a mutual cancellation but something covers it as I had to fill in some automated ebay form

I find it is always best to actually understand something before giving others the benefit of your "wisdom", there is not anything else in the rules, obviously or otherwise apart from a mutual and a mutual is a dangerous thing to trust a buyer with when they have already proved themselves TSFE. I would strongly recommend you look up the definition of mutual and explain how, as a seller, i can sell something to a buyer which then costs me time and money only to have the buyer decide that they don't want it, or they have left their PC so ungaurded that someone has bid.

The OP in this instance has sold an item that I imagine was very expensive, he now has to pay to relist and enter a market which after Christmas is likely to be a lot less buoyant than just before Christmas. If this had been a BIN it would have been even worse as there wouldn't even be a chance of a second chance offer at a lower amount to the second bidder.

I believe that my reading of this situation is quite correct and I certainly will not be regretting my policy decision to treat my buyers as they deserve to be treated, it certainly has not harmed my feedback percentage, usually a TSFE buyer doesn't last long enough to leave any feedback.

Andy2342

Yeah I think they were a powerseller so probably had more options than you do selling your jumble sale tat